Product Designer (UX/UI)

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position Overview

Diligent is looking for a Product Designer to support UX/UI design work within our dynamic and fast-moving product design team. Existing within the broader UX department, the design team oversees a range of projects providing the organization flexibility to explore future vision product work and support work that doesn’t align to product team roadmaps. 

Key Responsibilities

• Partner with the Product Design Lead and/or Project Owner to ensure design work aligns with project requirements and meets internal quality standards.
• Take ownership of the end-to-end design process - from early concepts to high-fidelity visuals and developer handoff.
• Work closely with fellow designers, Product Managers, Engineers, and cross-functional stakeholders.
• Clearly communicate design decisions, demonstrating a solid understanding of user needs, design best practices, and business goals.
• Conduct user research activities as needed.
• Support and contribute to a culture of ongoing learning and continuous improvement.

The person who will succeed in this role possesses:

• A genuine interest in making a difference by designing products that support better decision-making across companies, nonprofits, educational institutions, and communities.
• A strong passion for user-centered design and empathy for real user needs.
• An ability to take ownership of your work – you make decisions, defend them soundly, and hold yourself responsible for the outcomes they produce.
• A mindset geared toward action — you enjoy exploring problems, proposing solutions, and bringing ideas to life.
• A desire to work in a high-paced team environment where you have an opportunity to contribute and make a difference.
• A belief that great design starts with a team with a culture of design excellence and want to actively contribute to it.

Required Experience/Skills:

• 3+ years of professional experience in UX or product design.
• Solid foundation in UX principles with a strong emphasis on visual design.
• Comfortable managing multiple design tasks and shifting priorities in a fast-paced environment.
• Portfolio showcasing user-centered design work and a thoughtful design process.
• Degree in design, technology, psychology, or equivalent practical experience.
• Some experience designing SaaS products, ideally in B2B or enterprise contexts.
• Exposure to product design cycles — from early exploration to launch and iteration.
• Proficient with modern design tools such as Figma, Sketch, or Adobe XD.
• Clear and effective communication skills, both written and verbal.
• Experience designing for web and mobile platforms.
• Familiarity with HTML/CSS is a strong plus.
• Bonus: Experience with illustration, iconography, or motion design.

A portfolio of work demonstrating your design process and passion for design – online or pdf is required for consideration!

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}