Product Enablement Specialist

Role: Product Enablement Specialist

Location: Bangalore, India

Job type: Full time, permanent

Working arrangement: Hybrid

Why QS?

At QS, we believe that work should empower you. That’s why we foster a flexible working environment that encourages every employee to own their career whilst thriving personally and professionally. Our company values underpin everything we do – we collaborate, respect and support each other.

It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.

Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.

At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector.

We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation – putting us among the top 28% of workplaces globally – it’s official: QS is a place where everyone can thrive.

As a Product Enablement Specialist, this is what you’ll be doing:

As a Product Enablement Specialist, you’ll play a key role in helping QS product teams more effectively engage and influence both prospective and existing customers—primarily higher education institutions—by translating product value into compelling, insight-led narratives.

You will support the creation of engaging enablement materials, data-backed stories, and presentation content that bring our products to life for diverse audiences. Your work will directly contribute to how we communicate the purpose, benefits, and impact of our solutions, helping prospects understand how we solve their challenges and helping clients unlock more value from the tools they already use. This is a dynamic role at the intersection of marketing, sales enablement and customer engagement—ideal for someone who enjoys working with data, crafting great content, and shaping how users experience a product. You’ll develop a strong understanding of user behaviour, build assets that support sales and customer success conversations, and help improve the overall journey from first impression to long-term adoption.

Role responsibilities:

• Translate customer insights, product usage data, and market feedback into presentations and content that showcase the value of QS products to both prospects and clients.
• Design visually engaging and persuasive pitch decks, case studies, and product walkthroughs to support product demos, campaigns, and events.
• Develop onboarding and education materials (e.g. getting started guides, product tips, user templates) to help customers understand and adopt key features.
• Partner with product, marketing, and customer success teams to ensure consistent messaging and enablement across the customer lifecycle.
• Collaborate with the data team to extract and present insights that inform storytelling and drive engagement.
• Contribute to customer workshops, webinars, and feedback sessions with pre-read materials, talking points, and summary content.
• Monitor client and prospect interactions to identify content gaps and propose new resources or formats to address them.
• Maintain a centralised repository of enablement materials, ensuring content is current and tailored for different stages of the buyer and user journey.

Key skills and experience:

• Strong communication and storytelling skills—written, visual, and verbal—with the ability to simplify complex ideas and tailor messages to different audiences.
• Ability to work with data (e.g. survey results, usage metrics, customer quotes) and turn it into clear, persuasive content.
• Confidence using tools such as PowerPoint, Canva, Excel, or similar for content development and reporting.
• A collaborative mindset and willingness to work across multiple functions (e.g. product, marketing, sales, customer success).
• Organised, detail-oriented, and able to manage multiple tasks and deadlines effectively.
• A curious, self-driven learner who enjoys exploring how products create value and how users engage with them.
• Prior experience or familiarity with SaaS, higher education, or product-focused teams is an advantage, but not required.

So, who are we and what do we do?

QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success.

We’re behind the world’s most widely read university rankings (Meltwater 2023). Our QS World University Rankings® reach hundreds of millions, shaping decisions and guiding futures.

Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world’s leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education.

Join QS and you’ll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London.

With every talented new hire, business acquisition and bold initiative, we’re strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education?

We take investing in our people very seriously.

As standard you will have:

• Competitive base salary
• Access to an annual bonus scheme (for qualifying roles only)
• 21 days annual leave – increasing to 23 days after 5 years’ service + 8 days casual leave
• 14 days holiday for the year 2025
• Enhanced maternity and paternity leave
• Access to Provident Fund and Pension Fund Scheme
• Group Medical Insurance
• A vibrant social environment and multicultural and multinational culture

But that’s not all. Outside of these standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset:

• Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
• A focus on welfare which is led by our global wellness team, with mental health first aiders globally
• EAP (Employee Assistance Program) Service - dedicated services for enhanced EAP and comprehensive wellness with 24/7 helpline available through Truworth Wellness
• Access to a variety of diversity and inclusion initiatives and groups
• Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual personal development event
• Support for volunteering and study leave
• Free subscription to LinkedIn learning – with over 5,000 courses and programmes at your fingertips
• Options to join our outstanding global Mentorship programme

Like what you’ve heard? Great, apply now!

As a candidate, we know the application and interview process can be daunting and so it’s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages, and you are really excited by this opportunity to do meaningful work in the education space.

Equal opportunities

QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.