Impact

Shipt is looking for a Product Manager to join our Fulfillment team. We are a multi-sided marketplace of Shoppers, Customers, and Retail partners, with the Fulfillment team being the linchpin. Our trustworthy Shoppers care as much as our Customers about the items they purchase, making Shipt stand out from our competitors. Shipt strives to ensure that our shoppers find meaningful work, a sense of community, and flexibility as gig-economy workers.

This role lies at the intersection of technology, analytics, business operations, policy design, and external regulatory and partner compliance to ensure that Shipt stays compliant with the necessary regulations while preventing marketplace abuse. We are looking for someone with a drive and passion for solving cutting-edge problems who is strategic in making product choices, is obsessively data-driven, and has a demonstrable bias for action.

You'll work on challenging issues like effort tracking, earnings policy design, regulatory compliance, fraud and abuse prevention, and evolving our Geo-based services that power accurate ETAs and fulfillment reliability.

What You’ll Need to Be Successful

• 3+ years of product management experience in logistics, retail, gig-based multi-sided marketplace, ideally on the supply side.
• Experience in creating a vision and strategy with engineering, data science, and operations partners, getting buy-in throughout the organization up to the executive level, and inspiring a team to execute it.
• Obsession with drawing insights using data, experience in defining product features and success metrics, and using metrics to drive decisions.
• Own and maintain the backlog, facilitate planning and execution of prioritized work, and share readouts of progress toward goals.
• Collaborate with other teams to discover and manage dependencies and roadmap deliverables.
• Demonstrate exceptional communication skills, ability to influence others, data-driven thinking, and eagerness to raise the bar for product management across the company.
• A positive attitude, willingness, and grit to work in a hyper-growth environment.

Work Arrangement

Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In-office expectations will vary by role and leader. Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.

Employees (and eligible family members) are covered by medical, dental, vision and more. Employees may enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave. Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.

Pay range:

Metro Areas of Boston, District of Columbia, Los Angeles, San Francisco, Seattle and New York City:

$112,000-$224,000

All other locations:

$93,000-$187,000

Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.