QA Automation Engineer

Instawork’s vision is to create economic opportunities for local businesses and skilled hourly workers in communities around the world. With an AI-first approach, we’re supercharging the leading online labor marketplace and looking for exceptional talent to help us build the future of hourly work. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and more, we want you to help us continue to scale quickly and make an even greater impact.

We are seeking an innovative AI-expert QA automation Engineer to join our dynamic and growing QA team. Our goal is to create economic opportunities for businesses and local professionals globally. We believe AI will be a key factor to accelerate our product releases and reduce product development lifecycle.

Who You Are:

• 1+ years of experience in AI model development and proficient in testing, evaluating and setting model quality standards
• 2+ years of experience in QA automation. Bonus for Mobile (iOS/Android) experience using Appium and Selenium or similar frameworks.
• BS or MS in Computer Science or related field
• Programming experience in Python + Javascript or similar language
• Thorough knowledge of automation testing frameworks, tools and release processes
• Knowledge of Relational Database such as MySQL is preferred
• Self-motivated, especially in learning new software tools and best practices in software quality assurance
• Startup mentality: self-starter, multi-tasker, proactive and flexible
• Good communication and interpersonal skills
• You straddle a fine line between QA, software and DevOps engineering

What You'll Do:

• Develop customized AI models for QA data and conduct prompt engineering analysis.
• Implement and evolve QA processes to get effective test signals and scale testing efforts across multiple products.
• Build advanced automation architecture and integrate AI tools, thereby reducing manual intensive repetitive tasks.
• Transform our automation by integrating cutting-edge AI tools and methodologies, creating smarter, faster, and more resilient frameworks that elevate our efficiency and coverage standards.
• Help solve cross-platform testing challenges and contribute impactful ideas to improve quality.
• Build a self-optimizing QA system that scales with the growth of our products.
• Partner with engineering and infrastructure teams to leverage automation for scalable solutions to prevent regressions and ensure reliability of products.

For CA Based Applicants:

• The base salary for this position is between $120K to $150K
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:

• Variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Home office stipend
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

Our Values

• Empathy, Trust & Candor

We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.

• Bias for Action

We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!

• Always Be Learning

We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.

• Act Like an Owner

We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.

About Instawork

Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!

Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.

Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.

Ready to make an impact? Learn more at www.instawork.com/about.