QA Manager

About us:

Working at Tech Holding isn't just a job, it's an opportunity to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients.  Our founders and team members have industry experience and have held senior positions in a wide variety of companies – from emerging startups to large Fortune 50 firms – and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability.

The Role: 

We are seeking an experienced QA Manager to lead our software development team's quality assurance initiatives in our Mexico offices. The ideal candidate will have a minimum of 10 years of experience in quality assurance, with at least 5 years in a leadership position managing a team of QA professionals. Advanced expertise in test automation, with proven experience in designing and implementing automated testing frameworks and scripts using tools such as Selenium, Appium, and/or Cypress / Playwright, is also required. The position will require direct interaction with the team on a daily basis.

Responsibilities:

• Manage and lead the QA team, including hiring, training, and developing team members.
• Define and implement effective quality assurance processes and strategies, ensuring that they align with business goals and objectives.
• Develop and maintain QA metrics to track and report on the effectiveness of quality assurance efforts.
• Collaborate with cross-functional teams to understand project requirements, identify risks, and establish testing plans.
• Oversee the creation and execution of manual and automated test scripts using frameworks such as Selenium, Appium, or Cypress / Playwright to ensure quality delivery of software releases.
• Develop and maintain a strong understanding of industry best practices, emerging technologies, and new testing methodologies.
• Manage and maintain test environments, tools, and infrastructure.

Qualifications:

• Must have a minimum of 10 years of experience in QA 
• Guadalajara preferred location
• Must have a minimum of 5 years in a leadership position managing a team of QA professionals
• Must have advanced expertise in test automation, with proven experience in designing and implementing automated testing frameworks and scripts.
• Must have a minimum of 5 years experience in automation for Web, API and Native Mobile Apps. 
• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Proven experience in software quality assurance, with expertise in both manual and automated testing methodologies.
• Experience with Agile and Waterfall methodologies, and the ability to adapt to changing project requirements and priorities.
• Strong leadership and team management skills, with the ability to mentor and develop team members.
• Excellent communication and collaboration skills, with the ability to work effectively across cross-functional teams and stakeholders.
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex software quality issues.
• Experience in developing and implementing QA metrics and reporting to drive continuous improvement.
• Experience setting up CI/CD pipelines for test automation in Jenkins or similar systems. 

What We Offer

• Remote opportunity with collaborative team culture
• Exposure to cloud-first environments and modern DevOps tooling
• Opportunities for growth and cross-functional impact
• Dynamic and fast-paced engineering environment

If you are a highly experienced QA Manager with advanced expertise in designing and implementing automated testing frameworks and scripts using tools such as Selenium, Appium, or Cypress / Playwright, Robot Framework and you are passionate about leading a team to deliver high-quality software in our Mexico offices, we encourage you to apply for this exciting opportunity. The position will require direct interaction with the team on a daily basis.

Tech Holding is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences, and we consider qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. If you require accommodation in the application process, please contact our HR