QA Manager for Borderlands Franchise

WHO WE ARE

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of elite games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, problem solvers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, 2K PGA, Battleborn, BioShock, Borderlands, The Quarry, The Darkness, Mafia, Sid Meier’s Civilization, Marvel’s Midnight Suns, WWE 2K, and XCOM.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role. If you're interested in the job and think you have the determination to work at 2K, we encourage you to apply!

Role Overview

Location: Las Vegas, NV (Onsite); Austin, TX (Onsite)

To manage the QA Department for assigned projects & staff: managing test process & submissions, planning of resources internally, ensuring the highest quality of product to deadlines, coordinating all related staff & departmental issues. Working in the Las Vegas office and reporting to the Senior Director of QA.

Duties and Responsibilities

• Supervision of allocated projects.
• Supervision of Leads, Associate Leads, Sr. QA Testers, and QA Testers.
• Feedback & liaise with Functional & Compliance QA, Producers, Developers, & other External Departments.
• Liaise with Platform Holders to ensure guidelines & standards compliance.
• Joint sign-off of development milestones & managing the submission process.
• Manage bug reports, bug database, & QA reports.
• Manage the department through day-to-day business.
• Quarterly performance reviews of direct reports.
• Raising disciplinary issues as appropriate.
• Build successful working relationships with Worldwide Development Studios Internal & External, QA Department locally & globally, Local Producers, Platform Holders, Producers, and Developers, and Third Party Developers Internal & External.
• Actively participate in the recruiting and interview process.

Knowledge and Skills

• Excellent communication skills, both oral and written, internally & externally.
• Management skills to include: successfully handling ambiguity, flexibility & understanding of the development process, and maintaining good relations with producers & developers.
• Knowledge of bug database systems, QA process, test plan creation, and bug writing process.
• Minimum of 3-5 years of experience as a Lead QA Tester or equivalent.
• Hardworking, reliable, punctual, flexibility to work unsociable hours depending on deadlines.
• Knowledge of MS Office suite, JIRA, Confluence.
• Technically proficient with PCs, gaming consoles, and related hardware.
• Ability to liaise with other departments.
• Solid understanding of the art and science of testing
• Gaming industry experience is strongly preferred.

Basic Qualifications

• Must be able to communicate effectively & successfully in English, in both written and oral forms.
• Bachelor’s Degree in a related discipline is preferred.
• Minimum of 5-7 years of experience.
• Passion for the video games industry.
• Willingness to adopt a broad overview of the department.
• Well-developed interpersonal, communication skills, and management skills.
• Reliable with the ability to work in a team environment.
• Attention to detail and positive personality to foster excellent working relationships.
• Ability to occasionally lift to 20 lbs. and sit for prolonged periods of time.

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their crucial job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

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