Regional Manager, Immigration | NAM

1 Month ago • 10 Years +

Job Summary

Job Description

The Regional Manager has strategic responsibilities for managing mobility operations within the NAM region. This role typically requires a minimum of 10-12 years of immigration experience, with significant experience in establishing immigration processes in two or more countries. The manager will oversee capacity planning, workforce management, regional performance reporting, and goal achievement. They will also manage key regional hiring, conduct performance reviews, resolve complex complaints, and assist with compliance and risk management.
Must have:
  • Overseeing capacity planning and workforce management across multiple regions ensuring accurate forecasting and alignment
  • Provide detailed and accurate reporting to the Associate Director on regional performance, workforce management, and capacity planning
  • Monitoring and ensuring the achievement of regional goals and OKRs
  • Overseeing the final stages of hiring for key regional positions, including negotiation of job offers
  • Conducting regular performance review and providing feedback to Team Leaders
  • Address and resolve complex escalated employee and client complaints, ensuring positive outcomes and consistent solutions
  • Assisting with compliance and risk management activities related day to day operations
Perks:
  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access

Job Details

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Summary

The Regional Manager has strategic responsibilities for managing mobility operations within NAM region. Typically has a minimum of 10-12 years of immigration experience, with significant experience as in establishing the immigration process in 2 countries or more.

Responsibilities

  • Overseeing capacity planning and workforce management across multiple regions ensuring accurate forecasting and alignment
  • Provide detailed and accurate reporting to the Associate Director on regional performance, workforce management, and capacity planning
  • Monitoring and ensuring the achievement of regional goals and OKRs
  • Overseeing the final stages of hiring for key regional positions, including negotiation of job offers.
  • Conducting regular performance review and providing feedback to Team Leaders.
  • Address and resolve complex escalated employee and client complaints, ensuring positive outcomes and consistent solutions.
  • Assisting with compliance and risk management activities related day to day operations.

Qualifications

  • 10+ years of experience in global immigration or mobility operations, ideally in high-volume, fast-paced environments.
  • 2+ years of experience in a leadership or team lead role.
  • In-depth knowledge of immigration regulations and processes across key regions
  • Proven ability to develop and implement regional immigration strategies aligned with business goals and compliance standards.
  • Familiarity with corporate immigration policies, global mobility frameworks, and vendor management.
  • Strong stakeholder management skills, including experience advising senior leadership and collaborating with legal, HR, and compliance teams.
  • Excellent analytical and problem-solving skills.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on March 30, 2025.

For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144

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