Regional Vice President, Canada

undefined ago • 5 Years + • $298,000 PA - $477,000 PA

Job Summary

Job Description

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. As the RVP of Canada you will lead a dynamic team that’s transforming how restaurants operate. You’ll oversee a team of field-based District Sales Managers and Account Executives. You’ll be responsible for driving performance against key goals including unit sales, revenue, employee engagement (eNPS), and customer satisfaction (cNPS). In this role, you’ll work closely with your sales team to help them understand restaurants in their market’s unique needs and develop a customized solution that helps their business thrive. You’ll be responsible for hiring, onboarding, and continuously developing your team through coaching, support, and performance management—empowering each person to achieve and surpass their sales targets.
Must have:
  • Lead a dynamic team transforming restaurant operations
  • Oversee field-based District Sales Managers and Account Executives
  • Drive performance against key goals: unit sales, revenue, eNPS, cNPS
  • Work closely with sales team to understand market needs
  • Develop customized solutions for thriving businesses
  • Responsible for hiring, onboarding, and developing team
  • Coach, support, and manage performance to achieve sales targets
  • Demonstrate operational excellence (talent identification, analytical skills, tactical execution, financial deliverables, problem solving, innovation, creativity)
  • Demonstrate strategic thinking (strategic vision, effective decision making, business acumen, continuous improvement)
  • Demonstrate advanced leadership (coaching/mentoring, communication, interpersonal savvy, building culture, talent development)
Good to have:
  • Excellent written and verbal communication in both French and English
  • Background in the point-of-sale (POS) industry is a plus
Perks:
  • Competitive compensation and benefits programs
  • Healthy lifestyle support
  • Flexibility to meet changing needs
  • Hybrid work model
  • Accessible and inclusive hiring process
  • Reasonable accommodations for persons with disabilities

Job Details

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Bready to make a change*?

As the RVP of Canada you will lead a dynamic team that’s transforming how restaurants operate. You’ll oversee a team of field-based District Sales Managers and Account Executives. You’ll be responsible for driving performance against key goals including unit sales, revenue, employee engagement (eNPS), and customer satisfaction (cNPS). In this role, you’ll work closely with your sales team to help them understand restaurants in their market’s unique needs and develop a customized solution that helps their business thrive. You’ll be responsible for hiring, onboarding, and continuously developing your team through coaching, support, and performance management—empowering each person to achieve and surpass their sales targets.

About this roll\* (Responsibilities)

This leader will demonstrate excellence across three core competency areas, along with their associated capabilities:

  • Operational Excellence
  • Talent identification
  • Analytical skills
  • Tactical execution & process delivery
  • Financial deliverables
  • Problem solving, innovation and creativity
  • Strategic Thinking
  • Strategic vision and planning
  • Effective decision making and judgement
  • Overall business acumen
  • Continuous improvement cycling
  • Advanced Leadership
  • Coaching/Mentoring
  • Communication (written & verbal)
  • Interpersonal savvy
  • Building culture, morale and team motivation
  • Talent development

Do you have the right ingredients*? (Requirements)

  • 5+ years of sales experience in relevant industries, including at least 3 years in a senior leadership managing people leaders
  • Proven ability to operate effectively at both strategic and hands-on execution levels
  • Clear perspective on sales methodologies and their application in dynamic environments
  • Commitment to frontline enablement, with attention to detail and a passion for team success
  • Experience in building and scaling sales in emerging markets or with new product categories
  • Strong collaborator with a track record of fostering a results-driven, inclusive, and team-oriented culture
  • Proficiency in sales funnel management and applying data to drive operational excellence

Special Sauce\* (Nice to Haves)

  • Excellent written and verbal communication in both French and English
  • Background in the point-of-sale (POS) industry is a plus

Our Spread\* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

#LI-REMOTE

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary, commission, benefits, and equity (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location.

Total Targeted Cash

$298,000—$477,000 CAD

**Diversity, Equity, and Inclusion is Baked into our Recipe for Success**

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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