Resource Manager

1 Month ago • 3 Years +

Job Summary

Job Description

The Resource Manager is a key member of the capacity management and resourcing function. They will manage resource requests, assign relevant resources, monitor requests, and fulfill needs with internal or external resources. They will also work with the project management team, identify and resolve potential resource conflicts, train teams on resourcing processes, manage freelancers, utilize recruiting agencies, pull reports, and be an in-house expert. The role involves creating best practices and matching internal candidates, providing excellent customer service, and contribute to sustainability goals.
Must have:
  • 3+ years experience in Recruitment or as a Resource Manager
  • Understanding of the creative industry
  • Excellent organizational and communication skills
  • Ability to multitask effectively
  • Good negotiation skills

Job Details

OLIVER+ is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting. Our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide.  

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Resource Manager

Location: Remote working until further notice

 

The Resource Manager is a key member of the capacity management, resourcing and creative function within Inside Ideas Group. They will be executing the day to day resource management to ensure our teams are supported in always providing highest quality creative output in a cost effective and timely manner, by knowing our employee's talents and utilising them in the right way.

 

WHAT YOU WILL YOU BE DOING:

· Management of all resource requests for teams, assign relevant resource to each request in a timely, efficient manner.

· Monitor resource requests and fulfill needs with internal resources, offshore resources or freelancers

· Working closely with the departmental and Project Management team to source the most appropriate talent for each project and request.

· Identify and resolve any potential resource conflicts and/or escalate to Creative Services Lead prior to a crisis occurring

· Train teams and new joiners in the resourcing process and tools used.

· Maintaining and developing our use of all systems, including but not limited to Global Resourcing Portal, JIRA and OMG.

· Supporting with Freelance management – Tracking, timesheet management, contract generation & bookings when required.

· Work your networks and utilize recruiting agency partners to find and screen the best creative talent for open roles for the business.

· Working within the wider Global Resourcing Community to resource solutions geographically based on capacity

· Pulling reports & providing data

· Being the in-house expert for the team and rest of the business on our skill sets and capabilities.

· Engage in the creation of best practices and processes for Resourcing and Talent Teams

· Work with the Talent Team to match internal candidates to our open roles

· Create a bench of talent for a range of creative jobs in several key markets

· Regular maintenance of freelancer records so we have accurate data

· Provide excellent customer service to client teams and talent

 

WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE:

· At least 3 years' experience working in Recruitment or as a Resource manager in a creative agency

· A problem solver with an understanding of the creative industry.

· Great attention to detail under pressure

· Be a people focused person

· Excellent organisational and communication skills

· Experience in working and managing high volume of work

· Ability to multitask effectively and deal with constant requests and changes

· Good negotiation skills

· Effective multitasking, prioritization, and time-management abilities

· Strong sense of organization and follow-through, ability to manage multiple sourcing requests at one time

 

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   
 

OLIVER+, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

OLIVER+ has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.'

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