RFP & Data Operations Analyst

13 Minutes ago • All levels • Operations • $70,000 PA - $80,000 PA

Job Summary

Job Description

The RFP and Market Intelligence team at HopSkipDrive, responsible for 30% of the company's revenue, is seeking a detail-oriented RFP & Data Operations Analyst. This role involves managing inbound RFPs, vetting opportunities, setting up tracking systems, and maintaining accurate data in Salesforce. The analyst will provide crucial data for outreach strategies, streamline processes, and collaborate across departments to ensure quick and accurate fulfillment of requests. The ideal candidate is highly organized, data-driven, a natural collaborator, and a proactive problem-solver with experience in RFP processes or sales operations, and familiarity with CRM software, especially Salesforce.
Must have:
  • Vet daily inbound RFPs from platforms like GovSpend, RFP Schoolwatch, and Starbridge.
  • Manage data tracking for all inbound activities, including RFP responses and sources.
  • Maintain accurate records in Salesforce and ticketing systems (ClickUp/JIRA).
  • Proactively track proposal data in Salesforce to inform outreach and planning.
  • Establish and maintain tracking tools for each RFP (Google Drive, Slack, summary documents).
  • Manage and submit Certificates of Insurance (COI) and Vendor forms.
  • Collaborate effectively with different departments to fulfill requests.
  • Highly organized and detail-oriented.
  • Proficiency in data analysis to derive actionable insights.
  • Experience with inbound RFP processes or sales operations.
  • Familiarity with CRM software, preferably Salesforce.
  • 2+ years experience working in Salesforce.
Perks:
  • Equity for full-time employees
  • Flexible vacation
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • FSA
  • Opportunity to work for a uniquely positioned, VC-backed company

Job Details

At HopSkipDrive, our goal is to create opportunity for all through mobility. We’re a technology company that solves complex transportation challenges where there is a heightened need for safety, equity, and care. Through our marketplace, we connect kids, older adults, or anyone needing extra support to highly-vetted caregivers on wheels. Through our software, we solve the biggest transportation challenges facing schools and school districts around the country. Founded by three moms as a solution to their own transportation challenges, we’ve now facilitated more than five million rides across over 17 states around the country. We continue to expand at a rapid pace, making the Inc. 5000 list four times, as well as the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M in funding to date.

Who We Are:

We are the RFP and Market Intelligence team, responsible for an impressive 30% of HopSkipDrive's revenue. We are the architects behind RFP-related business retention and expansion, expertly managing the RFP process and providing crucial sales support. We're looking for a detail oriented Request for Proposal (RFP) & Data Operations Analyst to join our team. In this role, you'll be the first line of defense for all inbound RFPs and a key driver in our response process. You will be responsible for vetting opportunities, setting up our tracking systems, tracking data in Salesforce, and providing crucial data that informs our outreach strategy.

  • Manage inbound RFPs: Vet daily inbound RFPs from platforms like GovSpend, RFP Schoolwatch, and Starbridge, serving as the "first line of defense."
  • Own data and systems: Manage the data tracking for all inbound activities, including the number of RFPs responded to and their sources. Maintain accurate records in Salesforce and our ticketing system (ClickUp/JIRA) to ensure tasks are organized and assigned correctly.
  • Provide data-driven insights: Proactively track proposal data in Salesforce to inform outreach and planning efforts.
  • Streamline processes: Establish and maintain tracking tools for each RFP, including Google Drive folders, Slack channels, and summary documents. Manage and submit Certificates of Insurance (COI) and Vendor forms.
  • Collaborate effectively: Act as a team player, working with different departments to fulfill requests quickly and accurately.

Who You Are:

  • You are a highly organized and detail-oriented professional who thrives on creating order in a fast-paced environment.
  • You have a knack for data and a passion for turning it into actionable insights.
  • You are a natural collaborator who enjoys working with a variety of people and are known for your ability to fulfill requests quickly and efficiently.
  • You're a proactive problem-solver who can manage multiple tasks with ease and a team player who is ready to jump in wherever needed.
  • You have a background in a similar role, ideally with exposure to inbound RFP processes or sales operations.
  • You are familiar with CRM software, preferably Salesforce.

Our Investment In You:

We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer flexible vacation, medical, dental, vision and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is proud to operate as a drug-free workplace. HopSkipDrive is also committed to fair and equitable compensation practices. The salary range for this role is between 70,000 - $80,000. This position is remote and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location. The total compensation package for this role also includes equity stock options.

HopSkipDrive is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class.

  • This role will be fully remote in one of the following states AZ, CA, CO, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NJ, NM, NV, NY, OK, OR, SC, TN, TX, UT, VA, WA, WI

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