Section Manager

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor

​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Scope of activities includes:

• representing the company during business meetings with IM clients and maintaining constant contact with designated clients
• verifying monthly settlements for clients
• daily cooperation with Project Coordinators regarding clarification of project discrepancies, consultation of modifications, SLA level in the project, monitoring team efficiency, substantive support
• arranging document transports to and from the DMS branch from other IM branches
• analyzing and improving DMS processes and tools for efficiency
• performing commissioned tests of new business solutions
• ongoing quality and cost control of implemented projects
• preparing periodic and control reports regarding section work
• independently setting work schedules for the subordinate team (including monitoring sick leave)
• delegating tasks and granting authorizations to the subordinate team
• coordinating the employee training process for project/process changes
• effective employee motivation
• conducting performance reviews with employees – in accordance with company strategy
• conducting introductory training for new employees
• resolving conflicts within the subordinate team
• ensuring the subordinate team has appropriate work tools in accordance with legal regulations and company policy
• implementing projects

Apply if:

• you can effectively organize your work time under time pressure
• you easily adapt to a dynamic, changing work environment
• you know English at a communicative level (at least B1 level), knowledge of German will be an additional asset
• your business maturity is highly developed
• you are proficient in Google Suite - G Suite
• you know MS Office suite, especially intermediate Excel
• you are characterized by ease of making contacts with people, communication skills, and high personal culture
• you like working in a group, especially in a leadership role
• you are characterized by: a high sense of responsibility, punctuality, independence, accuracy, and commitment to the work performed
• you diligently and meticulously perform assigned tasks and duties
• you are characterized by a desire for development and a proactive approach to work
• professional customer service is not unfamiliar to you
• you know labor law regulations
• you can argue and justify business decisions
• you have a process-oriented view on client order fulfillment
• knowledge of systems: Eplanner, Workday, My MAP, Service Now, Kofax, PD, evault, E2E, RCP, IM Time, Gitlab will be an additional asset for the candidate

In return, we offer:

• employment contract
• motivational bonus
• work hours 8:00-16:00
• nice and friendly work atmosphere
• private medical care
• MultiSport card
• life insurance
• Christmas gift cards
• anniversary program

Category: Operations Group