Senior Accountant, Commissions

About Dialpad

Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, Ai-driven insights. Visit dialpad.com to learn more.

Being a Dialer

At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.

We thrive on continuous evolution, where every employee leverages industry-leading Ai to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your Role

As a Senior Accountant, Commissions, you’ll own the end-to-end accounting for internal sales and partner commissions. You’ll work closely with the Finance, Sales Operations, and Partnerships teams to ensure accurate accruals, capitalization, amortization, and timely commission payments. You’ll also help create streamlined processes and reliable reporting that supports compliance with ASC 340 and drives clarity for both internal stakeholders and external partners.

In addition, you’ll help bring rigor and consistency to monthly reconciliations, improve partner commission reporting, and maintain our accounting policy for commission-related transactions.

This position reports to our Assistant Controller and has the opportunity to be based in our Pasig City, Metro Manila Office, with preferred working hours in the US Pacific Time zone.

What You'll Do

• Calculate, submit payment requests, and prepare periodic reports to partners for partner commissions.
• Prepare journal entries for approval for accruals, capitalization, and amortization of both internal sales and partner commissions.
• Perform monthly and quarterly reconciliations for asset & liability accounts related to internal sales and partner commissions. Contribute to and improve account reconciliations through critical self-review of your own work and mentorship of junior team members. Maintain documentation for all prepared journals and reconciliations, and gather supporting files for the annual audit.
• Provide explanations for monthly and quarterly fluctuations for balance sheet and expense accounts related to internal and partner commissions.
• Evaluate the sufficiency of accruals at period end through critical consideration of balances, trends, and FP&A and business owner input.
• Consider the scalability of new and existing assigned accounting processes and recommend improvements to streamline tasks and enhance efficiency and accuracy.
• Read and analyze internal sales and partner commission agreements for proper treatment under ASC 340, and update the ASC 340 accounting policy accordingly. Prepare and review ASC 340 disclosures for financial reporting. Perform periodic impairment analysis and useful life analysis for ASC 340 assets.
• Work independently to identify areas for improvement, propose process enhancements, and resolve inquiries from accounting & finance leadership.
• Build relationships with channel sales and external partner operational teams by providing timely responses to questions, issues, and updates.
• Perform other accounting & reporting duties and support other team members as required or assigned.

Skills You’ll Bring

• Bachelor’s degree in Finance or Accounting.
• CPA & Public Accounting experience (Big 4 strongly preferred).
• Experience with accounting for internal sales and partner commissions under ASC 340.
• 5 to 7 years of relevant experience.
• Experience with month-end close.
• Experience with NetSuite or a major ERP product.
• Highly organized and great at tracking and meeting deadlines.
• Dedicated to high-quality results and finding solutions.
• Excellent skills with Excel and other common computer applications.
• Strong analytical and problem-solving skills.
• Strong oral, written, and interpersonal communication skills.

We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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