Senior Associate - NetSuite Support & Integration Specialist

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.

At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation.

Essential Duties and Responsibilities:

We are looking for a NetSuite Specialist (Senior Associate) to ensure the stability, scalability, and integration of our NetSuite environment. This role will focus on incident management, bug resolution, systems enhancements and Python based integrations with other enterprise systems. The role will also support our IT roadmap by delivering improvements conducting testing and training business users on best practices.

• Provide expert-level support, troubleshooting, and maintenance for NetSuite.
• Develop and implement enhancements and customizations aligned to business needs.
• Build, test, and maintain Python-based integration scripts between NetSuite and other platforms (e.g., Salesforce, Anaplan, HRIS, etc.).
• Assist in creating and executing an IT enhancement roadmap for ERP-related systems.
• Respond to critical bug tickets within SLA guidelines (e.g., 4-hour timeframe for high-priority issues).
• Conduct Level 1 testing prior to internal team and UAT testing.
• Ensure successful rollout of enhancements without disruption in production systems.
• Provide training and documentation to internal staff on new features and best practices.
• Communicate effectively with non-technical stakeholders and business users.

Education and Work Experience Requirements:

• Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
• NetSuite Administrator certification.
• 5–8 years of hands-on NetSuite experience (administration, support, and customization).
• Proficiency in Python for scripting, automation, and integrations.
• Strong knowledge of SuiteScript, SuiteFlow, and NetSuite integrations.
• Experience with APIs, web services, and middleware tools for system integration.
• Proven experience in troubleshooting, maintenance, and enhancements of enterprise ERP systems.
• Strong understanding of system integrations across ERP and SaaS platforms.
• Excellent problem-solving skills with the ability to manage multiple priorities simultaneously.
• Strong communication skills (written and verbal).

Spaulding Ridge’s Commitment to an Inclusive Workplace

When we engage the expertise, insights, and creativity of people from all walks of life, we become a better organization, we deliver superior services to clients, and we transform our communities and world for the better.

At Spaulding Ridge, we believe our team should reflect the rich diversity of society and we take seriously the responsibility to cultivate a workplace where every bandmate feels accepted, respected, and valued for who they are. We do this by creating a culture of trust and belonging, through practices and policies that support inclusion, and through our employee led Employee Resource Groups (ERGs): CRE (Cultural Race and Ethnicity), Women Elevate, PROUD and Mental Wellness Alliance.

The company is committed to offering Equal Employment Opportunity and to providing reasonable accommodation to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Spaulding Ridge and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our VP of Human Resources, Cara Halladay (challaday@spauldingridge.com). Requests for reasonable accommodation will be considered on a case-by-case basis.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.