Senior Customer Engineer

6 Months ago • 4 Years + • Software Development & Engineering • $113,400 PA - $198,450 PA

Job Summary

Job Description

Rippling is seeking a Senior Customer Engineer to bridge the gap between its technology solutions and customer needs. This role involves working directly with customers to understand their challenges, design and implement custom solutions, and ensure successful integration with existing systems. The engineer will conduct discovery, own critical projects, provide technical expertise, identify new use cases, and collaborate with internal teams. This position requires a technical background and a customer-focused approach to solve real-world problems and drive customer success.
Must have:
  • Bachelor's or Master's degree in Computer Science or related field.
  • 4+ years in software development with Python, Javascript, Ruby, Java, Go, C, or C++.
  • Strong SQL and data modeling skills.
  • Excellent problem-solving abilities.
  • Strong interpersonal and communication skills.
  • Customer-centric mindset and experience in customer-facing roles.
  • Strong project management skills.
  • Willingness to travel up to 25%.

Job Details

About Rippling


Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.


Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.


Based in San Francisco, CA, Rippling has raised $1.4B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.


We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.


About the role


In this first-of-its-kind role at Rippling, you will play a critical part in bridging the gap between our cutting-edge technology solutions and customer needs. You will work directly with customers to understand their challenges, design and implement custom solutions, and ensure successful deployment and integration of their existing systems with Rippling. This role is ideal for a technically skilled and customer-focused professional who is excited about solving real-world problems and making a significant impact on customer success.



What you will do

  • Conduct discovery and work closely with key decision-makers and end users to understand customer pain points and business processes and identify areas where Rippling can provide value. 
  • Own end-to-end execution of critical projects for customers, including building custom data connectors, custom applications, workflows and analytics using Rippling’s products and Python, Javascript, Ruby, Java, Go, C or C++.
  • Provide technical expertise and support throughout the project lifecycle, from initial scoping to post-deployment troubleshooting and optimization.
  • Identify and develop new use cases for Rippling applications
  • Collaborate cross-functionally across account teams, product management and engineering teams to ensure alignment of customer needs with our product roadmap and capabilities.


Qualifications

  • Bachelor's or Master's degree in Computer Science or a related field.
  • Proven experience (4+ years) in software development, with a strong understanding of Python, Javascript, Ruby, Java, Go, C or C++, as well as SQL and data modeling.
  • Excellent problem-solving skills and the ability to work independently in a fast-paced environment.
  • Strong interpersonal and communication skills, with the ability to build and maintain customer relationships.
  • Customer-centric mindset. Experience working directly with customers or in a customer-facing role is preferred.
  • Strong project management skills.
  • Willingness to travel to customer sites as needed (up to 25% travel).

Similar Jobs

Nice - Technical Training Developer

Nice

United States (Remote)
2 Months ago
CD PROJEKT RED - Senior Gameplay Designer

CD PROJEKT RED

Warsaw, Masovian Voivodeship, Poland (Hybrid)
3 Weeks ago
oportun - FIU Supervisor

oportun

Mexico (Remote)
1 Month ago
PwC - Senior Associate, Data Science, Data and Analytics, Advisory

PwC

Bengaluru, Karnataka, India (On-Site)
1 Year ago
CookUnity - Senior Expansion Manager

CookUnity

Austin, Texas, United States (On-Site)
3 Weeks ago
Caramel tech studios - Senior Software Engineer (SSE) - Server

Caramel tech studios

Lahore, Punjab, Pakistan (On-Site)
1 Month ago
PwC - Consultant senior SAP SC Logistique | CDI | H/F

PwC

Neuilly-sur-Seine, Île-de-France, France (On-Site)
10 Months ago
Palo Alto Networks - Sr. Technical Support Engineer, Focused Services, XSIAM

Palo Alto Networks

Plano, Texas, United States (On-Site)
2 Months ago
SimpliSafe - Software Engineer II - Device Connectivity

SimpliSafe

Boston, Massachusetts, United States (Hybrid)
1 Month ago
Capgemini - Analog Layout Engineer

Capgemini

Bengaluru, Karnataka, India (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

LegalZoom - Assistant Manager, Registered Agent Operations

LegalZoom

Glendale, California, United States (On-Site)
1 Month ago
Rivian - Community & Escalations Specialist

Rivian

El Segundo, California, United States (On-Site)
2 Months ago
CAE - Business Development Manager UK (Defence)

CAE

Burgess Hill, England, United Kingdom (On-Site)
2 Months ago
Riot Games - Staff Anti-Cheat Analyst

Riot Games

Los Angeles, California, United States (On-Site)
7 Months ago
LeoVegas - Engineering Manager - Payments

LeoVegas

Warsaw, Masovian Voivodeship, Poland (On-Site)
1 Month ago
Salesforce - Salesforce Developer - Affirmative Action Vacancy for Women

Salesforce

Mexico City, Mexico (On-Site)
11 Months ago
Square - Senior/Lead Engineer - Highways

Square

Bengaluru, Karnataka, India (Hybrid)
3 Weeks ago
160over90 - Account Director - Sr Account Director

160over90

Los Angeles, California, United States (On-Site)
3 Months ago
Riot Games - Associate Media Specialist, APAC (Contract)

Riot Games

Singapore (On-Site)
4 Months ago
Nice - Specialist Automation Engineer, Actimize

Nice

Pune, Maharashtra, India (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Austin, Texas, United States

WebTech Corporation - Machine Operator

WebTech Corporation

McPherson, Kansas, United States (On-Site)
1 Year ago
Canonical - Engineering Manager - Public Cloud, Python, Golang

Canonical

United States (Remote)
3 Weeks ago
bytedance - Senior Network Engineer- Seattle

bytedance

Seattle, Washington, United States (On-Site)
9 Months ago
MiQ - Senior Account Executive

MiQ

New York, New York, United States (On-Site)
1 Month ago
Roblox - Senior Engineer on our Data Compliance Solutions team

Roblox

San Mateo, California, United States (Hybrid)
3 Weeks ago
PayPal - Lead Product Manager

PayPal

Austin, Texas, United States (Hybrid)
1 Month ago
Philips - Field Service Engineer - MRI

Philips

Seattle, Washington, United States (On-Site)
2 Months ago
Apple - Engineering Project Manager, Retail Engineering

Apple

Sunnyvale, California, United States (On-Site)
1 Month ago
Shield AI - Product Manager, Ground Portfolio (R3471)

Shield AI

Washington, District Of Columbia, United States (On-Site)
3 Weeks ago
Varonis  - SOC & IR Specialist

Varonis

United States (Hybrid)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Software Development & Engineering Jobs

Nagarro - Associate Engineer ,SAP Human Experience Management

Nagarro

Spain (Remote)
10 Months ago
Marvell - Principal Engineer, Digital IC Design

Marvell

Hsinchu County, Taiwan (On-Site)
1 Month ago
AECOM - Senior Transportation Highway / Roadway Engineer

AECOM

Chelmsford, Massachusetts, United States (On-Site)
2 Months ago
WebTech Corporation - Engineering Technical Leader - MCA Platform Software

WebTech Corporation

State Of Minas Gerais, Brazil (On-Site)
3 Months ago
BioFire - Electrical Engineer IV

BioFire

Salt Lake City, Utah, United States (On-Site)
4 Months ago
Palo Alto Networks - Staff E-TAC Engineer

Palo Alto Networks

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Perplexity - Analytics Engineer

Perplexity

San Francisco, California, United States (Hybrid)
3 Months ago
Cadence - Lead Software Engineer for LLM-infra

Cadence

Shanghai, China (On-Site)
2 Months ago
Tesla - Mechatronics Engineering Internship

Tesla

Brandenburg, Germany (On-Site)
6 Months ago
Interactive Brokers - Senior Manager - Windows Platform Engineering

Interactive Brokers

Greenwich, Connecticut, United States (Hybrid)
3 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Bengaluru, Karnataka, India (On-Site)

United States (Remote)

Bengaluru, Karnataka, India (On-Site)

San Francisco, California, United States (Hybrid)

Bengaluru, Karnataka, India (On-Site)

Sydney, New South Wales, Australia (Hybrid)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (Hybrid)

View All Jobs

Get notified when new jobs are added by Rippling

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug