Senior Manager, QA

undefined ago • 10 Years + • Quality Assurance

Job Summary

Job Description

Ethos is seeking a Test Engineering Leader to scale test engineering capabilities and embed quality into the development culture within a high-growth startup transitioning to a mature technology organization. This role involves solving real-world quality challenges in a fast-paced, experimentation-driven environment, ensuring reliability while maintaining agility. The leader will inspire teams to be ambitious about quality and pragmatic in their approach.
Must have:
  • Define and execute the test engineering strategy.
  • Establish scalable, automated testing frameworks.
  • Collaborate with engineering, product, and platform teams to embed quality.
  • Champion shift-left testing principles.
  • Drive a culture of quality ownership across development teams.
  • Balance automation, exploratory testing, and manual testing for optimal coverage.
  • Introduce infrastructure and tooling for test reliability in complex distributed systems.
  • Establish metrics-driven quality improvement.
  • Build and mentor a high-performing test engineering team.
  • Ensure test engineers act as force multipliers.
  • Foster collaboration between test and dev teams.
  • 10+ years of experience in test engineering.
  • 3+ years in leadership roles.
  • Strong background in test automation, CI/CD, and distributed systems testing.
  • Experience in fast-paced product-led companies where speed and quality had to coexist.
  • Comfortable working with cross-functional teams, including product, dev, and SRE.
Good to have:
  • Familiarity with testing strategies for TypeScript, Golang, React, and AWS Kubernetes (K8s).

Job Details

About Ethos

Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones.

We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes! We’ve issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is the backbone of family financial health.

We make getting life insurance easier, faster and better for everyone.

Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights' Global Insurtech 50 list and BuiltIn's Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families!

About the Role

We are looking for a Test Engineering Leader who has operated in a high-growth startup transitioning into a late-stage, mature technology organization. The ideal candidate is an operator who has solved real-world quality challenges in a fast-paced, experimentation-driven environment where architectures and processes are constantly evolving.This leader will be responsible for scaling test engineering capabilities, embedding quality into the development culture, and ensuring that velocity and experimentation do not come at the cost of reliability. They should inspire both test and dev teams to be ambitious about quality while maintaining an agile and pragmatic approach.

Duties and Responsibilities:

Strategy & Leadership

  • Define and execute the test engineering strategy to support a rapidly evolving architecture.
  • Establish scalable, automated testing frameworks that keep up with continuous releases and experimentation.
  • Collaborate closely with engineering, product, and platform teams to embed quality as a first-class concern.
  • Champion shift-left testing principles and empower engineers to own quality.

Process & Culture

  • Drive a culture of quality ownership across development teams.
  • Balance automation, exploratory testing, and manual testing where necessary, ensuring optimal coverage.
  • Introduce infrastructure and tooling to enable better test reliability, particularly in complex distributed systems.
  • Establish metrics-driven quality improvement—measuring defect rates, test stability, and release confidence.

Scaling & Team Development

  • Build and mentor a high-performing test engineering team that partners effectively with development teams.
  • Ensure that test engineers act as force multipliers, not bottlenecks, by enabling self-service testing tools.
  • Foster collaboration between test and dev teams to ensure early detection of issues and reduced cycle times.

Qualifications and Skills:

  • 10+ years of experience in test engineering, with 3+ years in leadership roles.
  • Strong background in test automation, CI/CD, and distributed systems testing.
  • Experience in fast-paced product-led companies where speed and quality had to coexist.
  • Comfortable working with cross-functional teams, including product, dev, and SRE.
  • Our tech stack includes TypeScript, Golang, React, and AWS Kubernetes (K8s), so familiarity with testing strategies for these technologies is a plus.

#LI-DG1

#LI-Onsite

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.

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About The Company

Ethos was built to make it faster and easier to get term life insurance. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. Using predictive analytics, we are able to transform a traditionally 15-week process into a modern digital experience for our users. Ethos has raised over $400 million from Sequoia Capital, SoftBank Vision Fund 2, Accel, and Google Ventures (GV). We are scaling quickly and looking for passionate people to join us in our mission to protect the next million families!

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