Senior People Operations Associate

Company Description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

• Provides on-site customer service to our team members and delivers warm, knowledgeable HR support; acts as a company ambassador during internal events, as applicable
• Acts as a leader for the organization, exhibiting our core values: Thoughtfulness, Openness, Adaptability, Smart Thinking and Trust.
• Act as the first point of contact for employee relations issues, resolving moderate matters and escalating complex cases as needed.
• Maintains the highest level of confidentiality and discretion
• Supports and maintains all corporate policies, procedures, quality, and confidentiality standards as outlined in the Endava Group Employee Guide
• Provides HR policy guidance and interpretation for domestic operations; advises HR Manager on and supports policy creation
• Supports the full life cycle of employment, including onboarding and exit processes
• Provides tactical consultation and guidance to management (coaching, counseling, development, disciplinary actions)
• Maintains employee-related databases and prepares reports for management
• Organizes, completes, and presents projects as assigned
• Partners with our nearshore and close-to-client teams, as applicable
• Promotes professionalism, and a collaborative, learning environment within the team; works closely with other HR team members to provide 360 support
• Innovates best practices in people programs and implements an array of HR-centric programs
• Works closely with management and employees to improve communications, enhance working relationships, build morale, and increase productivity and retention
• Protects the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations
• Maintains records, reports, and logs to ensure compliance
• Uses available tools, including MS Outlook/Word/Excel; other software, etc.
• Understands Endava policies and processes; own HR processes and obtain required approvals, as applicable
• Exhibits a “no task too small” attitude and is a team player
• Other duties, as assigned

Qualifications

Required:

• 3 years of experience.
• Strong HR project management skills
• Working knowledge of multiple human resource disciplines including wage and hour regulations, compensation practices, organizational design, diversity, performance management, federal and state employment laws
• Thorough understanding of applicable laws, guidelines, and policies
• Excellent customer skills with strong communication (written and verbal), presentation, and organizational skills complete with the ability to interact with diverse, inter-disciplinary, cross-functional teams effectively and reasonably
• Effective leadership and interpersonal skills with an ability to develop productive working relationships with others.
• Must be detail oriented and possess the ability to use critical thinking skills to effectively resolve issues
• Ability to write reports, business correspondence, and procedure manuals
• Ability to multitask, effectively present information, and respond to questions in a timely manner
• Strong conflict management and negotiation skills
• Proficiency with Microsoft Office Suite with advanced Excel skills, Internet and email applications.
• Ability to work independently and in a team environment.
• Ability to maintain confidentiality.
• The ability to handle reasonably necessary stress
• Physical requirements include: sitting, standing, and computer work for long periods of time

Additional Information

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
• Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
• Health: Global internal wellbeing programme, access to wellbeing apps;
• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

Additional Employee Requirements

• Participation in both internal meetings and external meetings via video calls, as necessary.
• Ability to go into corporate or client offices to work onsite, as necessary.
• Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
• Ability to bend, kneel, crouch, and reach overhead, as necessary.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
• Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
• For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
• For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function.

*If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

USA Benefits (Full time roles only, does not apply to contractor positions)

• Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
• Flexible Spending Accounts (Medical, Transit, and Dependent Care)
• Employer Paid Life Insurance and AD&D Coverages
• Health Savings account paired with our low-cost High Deductible Medical Plan
• 401(k) Safe Harbor Retirement plan with employer match with immediately vest

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.