Senior Product Analytics Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

We are seeking a results-oriented and Product driven self-starter for the role of Senior Product Analytics Manager, to join our experienced and global Analytics team. Using advanced analytical techniques, this role will support Amex GBT Egencia Product teams through critical projects related to our digital platform. You will have the opportunity to influence business decisions through data and analysis, to help deliver results.

You will contribute to a broad spectrum of areas related to optimizing our Product platforms such as analyzing A/B tests, delivering insights on user behavior, optimizing customer journeys, or building new tools to help improve user experience with the Product teams (new metrics, new user segmentation, predictive models).

This position will be highly rewarding and lots of fun. Training and development opportunities will abound in this position, and high-performing individuals will find a long-term career path within the company. This role represents an exciting opportunity to join Amex GBT, as we define the future of business travel as we lead the industry into a new era.

*This is a hybrid role located in Chicago, IL*

What You'll Do:

• Passionate storytelling and bringing data to life by partnering with key stakeholders.
• Lead strategic and quantitative analysis to support and enable the continued growth.
• Implement and improve Adobe Analytics tagging with Adobe launch / Adobe Tag, on the different Solutions (Amex GBT Egencia, Neo, ...)
• Design and build models to prioritize and classify critical touchpoints along the customer journey to maximize internal guidance and prioritization.
• Influence partners and senior leaders by communicating across various levels of the organization in a clear and compelling way.
• Maintain, consolidate, and enrich current reports/dashboards to visualize data analysis and insights.
• Support ongoing needs for analytical/ operational reporting, and day-to-day needs that impact our Product Teams.
• Identify, prioritize, and drive operational improvements.

What We're Looking For:

• 8+ years of work experience in an Analytics role
• Relevant Master's degree in any of the following fields: computer science, statistics, mathematics, physical sciences with strong understating of data analytics.
• Proficiency in SQL (to feel comfortable manipulating data, creating scripts that combine different data sources and interpret results) and Python/R.
• Proven experience with Web Analytics tools and Tagging (Experience with Adobe Analytics/Adobe Experience Platform is a plus)
• Experience using Data Viz tools like Tableau to pull data from various sources, develop and publish automated reports and dashboards.
• Relish in solving problems and finding patterns and insights within structured and unstructured data.
• Ability to perform in a fast-paced environment and be comfortable with ambiguity. A sharp focus on results and solid attention to detail.
• Excellent verbal, written communication, and data presentation skills.
• Experience in Travel Industry is a plus!

The US national annual base salary range for this position is from $100,000 to $200,000. The national range provided includes the base salary that Egencia expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!