Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Haven Studios is a game development studio headquartered in Montreal. In May 2021, we embarked on a journey to start Haven as a small team with big ambitions. Our goal was to build a studio of exceptional people where together we could make the kind of games we’ve always wanted to create – games we’ve longed to play. At Haven, we believe that kindness, adaptability and fearless optimism make space for creative excellence. We are a hybrid studio that supports flexibility, focus and collaboration for our teams.

Haven joined the PlayStation Studios family as the first Sony game development team in Canada in 2022.

We have made amazing progress in a short time thanks to our talented, passionate team and their excellent contributions. Our first game, Fairgames, is in development for PlayStation and PC. Fairgames is a competitive multiplayer action heist with a vision to build a systemic and evolving world focused on freedom, thrill and playfulness that will entertain and engage players for years to come.

Position – Live Product Manager

We are looking for a Senior Product Manager to join the Haven Studios team. You will work closely with multiple stakeholders (leadership, insights, design, production, finance) to maximize our game’s business performance. Working collaboratively you will provide input to boost retention, engagement, virality, and revenues across multiple platforms. You will be an essential contributor to the continued success and longevity of our live-service game, ensuring it remains a vibrant and engaging experience for players over time.

Reporting

The Senior Product Manager will report to the Lead Product Manager.

Responsibilities and Duties

• Leverage player data, user research, community feedback and game design best practices to identify and solve players pain points to improve player retention, engagement and virality.
• Identify and implement live activities and special events that encourage player engagement and retention.
• Define and drive the vision and strategy for retention, engagement and social features.
• Develop, maintain and execute a LiveOps Calendar including time limited events, in-game messaging, game updates, segmentation and A/B Testing activities.
• Be the owner of in-game communications and player messaging.
• Leverage research from qualitative and quantitative sources to develop an advanced level of understanding of player motivations and personas. Ensures player feedback is always accounted for and prioritized accordingly.
• Partner with marketing, creative, production and brand management teams to identify, explore and execute new business opportunities and partnerships.
• Benchmark competitors' games and stay informed about industry trends as well as best practices.
• Support business reviews and executive presentations and communications.

Qualifications

• 5+ years of experience as a Business Performance Manager, Monetization Manager or Product Manager in the gaming industry.
• Experience in working directly on a game-as-a-service (Freemium or Premium).
• Strong understanding of player psychology and what drives player’s engagement.
• Proven experience in leveraging Analytics to positively impact game KPIs by translating analytical findings into actionable insights.
• Experience with visualization tools such as Looker or Tableau.
• Excellent communication and collaboration skills.
• Passion for gaming.
• Curious, empathic, good team player.

Nice to Have

• Bachelor's degree in Business Administration, Marketing, Finance, Economics or Business Intelligence.
• Passion for multiplayer games.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.