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Senior QA Manager - Madrid - All resumes in English please
Role Overview
To manage the QA Department for assigned projects & staff: managing test process & submissions, planning of resources internally, ensuring the highest quality of product to deadlines, coordinating all related staff & departmental issues. Working in the Madrid office and reporting to the SVP of QA/General Manager.
Duties and Responsibilities
- Supervision of allocated projects.
- Supervision of QA Managers, Senior Lead QA Testers, Lead QA Testers, Associate Lead QA Testers, Sr. QA Testers, and QA Testers.
- Feedback & liaison with Functional & Compliance QA, Producers, Developers, & other External Departments.
- Liaison with Platform Holders to ensure guidelines & standards compliance.
- Joint sign-off of development milestones & managing the submission process.
- Manage bug reports, bug database, & QA reports.
- Manage department through day-to-day business.
- Quarterly performance reviews of direct reports.
- Raising disciplinary issues as appropriate.
- Build successful working relationships with Worldwide Development Studios Internal & External, QA Department locally & globally, Local Producers, Platform Holders, Producers, and Developers, and Third Party Developers Internal & External.
- Actively participate in recruiting and interview process.
Knowledge and Skills
- Excellent communication skills, both oral and written, internally & externally.
- Management skills to include: successfully handling ambiguity, flexibility & understanding of the development process, and maintain good relations with producers & developers.
- Knowledge of bug database systems, QA process, test plan creation, and bug writing process.
- Minimum of 3-5 years of experience as a QA Manager or equivalent.
- Knowledge of format holder standards (Sony, Microsoft, Nintendo).
- Hardworking, reliable, punctual, flexibility to work unsociable hours depending on deadlines.
- Knowledge of MS Office suite, Source Control and Visual Studio.
- Technically proficient with PCs, gaming consoles, and related hardware.
- Ability to liaise with other departments.
Basic Qualifications
- Must be able to communicate effectively & successfully in English, in both written and oral forms.
- Bachelor’s Degree in a related discipline.
- Minimum of 5-7 years of experience.
- Passion for the video games industry.
- Willingness to adopt a broad overview of the department.
- Well-developed interpersonal, communication skills, and management skills.
- Reliable with the ability to work in a team environment.
- Attention to detail and positive personality to foster excellent working relationships.
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