Senior Software Engineer – Email Incident Response Team

The driving force behind Collaboration Security at Mimecast

Dive into the forefront of innovation with our Email Incident Response engineering team, where we work diligently to keep our customers safe! Our platform leverages the latest technologies and advances in Artificial Intelligence to stay one step ahead of cybercriminals.

Why Join Our Team?

“If you’re interested in solving real-world problems at immense scale, the Email Incident Response team is for you. At Mimecast, we process over a billion emails and collaboration events each day. We use the latest technologies and advancements in AI to keep our customers safe from threat actors, with speed and precision!” – Hiring Manager

What You’ll Do

As a Senior Software Engineer, you will play a pivotal role in designing and developing solutions that are performant, efficient, secure, scalable, and resilient. You will also be responsible for safeguarding our customers by effectively managing incidents and minimizing their impact through clear communication and provision of quick solutions.

Your responsibilities will include:

• Design and implement scalable and reliable services with on-premise and AWS infrastructure.
• Create and maintain comprehensive technical documentation for architectures, processes, and procedures.
• Craft resilient, secure, and efficient code, ensuring optimal performance and minimal downtime.
• Provide support during critical incidents and implement preventive measures.
• Monitor and analyze resource usage, providing recommendations for cost savings without compromising system performance and reliability.
• Mentor and guide other engineers, fostering a culture of collaboration, continuous learning, and professional growth.
• Engage in typical Agile and software development activities: backlog refining, planning, implementation, design and code reviews, demos, and retrospectives.

What You’ll Bring:

• Demonstrable ability to work effectively in a collaborative team environment, mentoring junior team members and contributing to a positive team culture.
• Demonstrable expertise in Python development, with a strong command of Django framework.
• Proven experience in designing, developing, and optimizing backend systems for data processing at scale.
• Demonstrable knowledge in HTML, CSS and JavaScript.
• In-depth knowledge and hands-on experience with caching solutions like Redis.
• In-depth knowledge and hands-on experience with search and analytics engines like ElasticSearch.
• Knowledge of Docker and Containerization.
• Proficiency in relational databases like PostgreSQL, with an understanding of database design, optimization, and management.
• Hands-on experience with Jenkins and establishing robust CI/CD pipelines.
• Knowledge of foundational AWS services, such as ALB, ECS / EKS, S3, ElastiCache, RDS and CloudWatch, is strongly desired.
• AI literacy, with the ability to understand, utilize, and strategically apply AI Dev Tools in a professional context, to boost productivity and innovation.
• Knowledge of Java and experience with frontend technologies such as Angular or ReactJS, are nice to have.

What We Bring

Join our Email Incident Response team to accelerate your career journey, working with cutting-edge technologies and contributing to projects that have real customer impact. You will be immersed in a dynamic environment that recognizes and celebrates your achievements.

Mimecast offers formal and on-the-job learning opportunities, maintains a comprehensive benefits package that helps our employees and their family members sustain a healthy lifestyle, and importantly - working in cross-functional teams to build your knowledge!

We believe in ‘growth that’s good, we have ‘a culture that cares’ and we are on a ‘mission that matters’.

Our Hybrid Model:

We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person:

• Fosters a culture of collaboration, communication, performance and learning
• Drives innovation and creativity within and between teams
• Introduces employees to priorities outside of their immediate realm
• Ensures important interpersonal relationships and connections with one another and our community!

The RSA base salary range for this position is 880 000,00 - 1 320 000,00 ZAR Annual base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for bonus, incentive plans, and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.

#L1-YK1

DEI Statement

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

About Us

We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver – and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose. We push each other to be better and expect to be pushed back. This is a community of respect. Where everyone is counted.

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