Senior Software Engineer I

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com

What we’re looking for

We are looking for a motivated Senior Software Engineer I (Backend) to be part of the User team in Canada. The User team is responsible for supporting Authentication & Authorization within the SurveyMonkey product, as well as providing backend services for managing user accounts and teams. We are looking for a talented engineer who has a passion for service ownership, AuthN + AuthZ, and is invested in ensuring our user’s account state is maintained. All while working alongside many other teams to provide customer value in our extensive product portfolio.

What you’ll be working on

• Building and maintaining our user and team management services across multiple data-regions
• Contribute to our core authorization platform, which contains centralized business logic around permission management
• Support and improve our authentication workflows
• Cross collaboration with many of the other frontend and backend teams who need additional features in the user/team space
• Write clean, maintainable, and efficient code
• Identify and fix bugs as well as optimizing performance issues
• Participate in code reviews and implement feedback
• Foster a culture of collaboration, testing, code reviews, and mentorship to help the team reach their full potential

We’d love to hear from people with

• 5+ years of experience in backend application development
• Experience with Python and web frameworks like Fast API, Flask, Pyramid
• Basic knowledge of SQL databases, experience with ElasticSearch/OpenSearch a plus
• Understanding of Restful APIs
• Familiarity with version control systems (Git preferred)
• Basic understanding of software design patterns
• Expertise in designing and building world-class services and APIs
• Experience with Kubernetes, Helm Charts, and Terraform a plus
• Experience with messaging and streaming frameworks like Kafka, Apache Spark, etc. a plus
• Excellent communication skills and the ability to work with both co-located and remote engineers and cross-functional partners
• A growth/data mindset in approaching challenges

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, this opportunity is hybrid and requires you to work from the SurveyMonkey office in Ottawa 1 day every 2 weeks.

#LI - Hybrid

Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.