Senior Software Engineer, Internal AI Ops

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.

Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in.

We develop cutting-edge AI solutions for the U.S. real estate market, helping property managers automate their property solutions. Our flagship products improve efficiency and deliver measurable results. We combine a startup's agility with a global corporation's stability. As a Senior Software Engineer, you will design, implement, and optimize automation systems and AI-driven workflows that deliver measurable business impact. You’ll lead the technical design of key automation initiatives, develop scalable solutions, and mentor other engineers in best practices for AI integration and automation.

This is an opportunity to combine software engineering expertise, AI integration, and business process innovation to make a direct impact on operational efficiency across Entrata.

Responsibilities

• Lead the design and development of scalable automation systems that simplify complex business problems.
• Architect AI-driven solutions, including prompt design, model integration, and workflow automation strategies.
• Partner with business stakeholders to analyze and re-engineer workflows, identifying high-value automation opportunities.
• Deliver technical leadership on projects, ensuring best practices in code quality, testing, and deployment.
• Mentor and guide junior engineers on the team in automation and AI integration techniques.
• Integrate AI/ML APIs and services to enable intelligent decision-making and operational efficiency.
• Monitor and optimize system performance, scalability, and reliability across automation pipelines.
• Stay ahead of industry trends and emerging AI/automation technologies to inform the team’s roadmap.

Minimum Qualifications

• 5+ years of professional software development experience with a track record of delivering production-grade solutions.
• Strong proficiency in at least one core programming language (e.g., Python, JavaScript/TypeScript, or related framework).
• Demonstrable experience leveraging AI-powered development tools (e.g., Cursor AI, GitHub Copilot, Tabnine) for enhanced code generation, refactoring, debugging assistance, and overall development efficiency.
• Experience with any RDBMS
• Experience with API development and integrations.
• Experience with Generative AI tools
• Demonstrated experience with system design, architecture, and API integrations.
• Familiarity with AI concepts, prompt engineering, and large language models (LLMs).
• Strong analytical and problem-solving skills with the ability to design and implement scalable automation systems.
• Excellent communication skills and ability to collaborate effectively with technical and business stakeholders.

Preferred Qualifications

• Experience with cloud architecture (AWS, Azure, or GCP).
• Hands-on experience with workflow orchestration and automation tools (e.g., Zapier, n8n, Apache Airflow, or RPA frameworks).
• Advanced knowledge of AI/ML APIs and integration best practices.

This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.

Level - P4

Benefits:

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

HSA/FSA options and employer-paid disability benefits provided for eligible employees.

Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.

Family-centric leave policies supporting new parents during significant life events.

Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.

Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

Bi-annual swag drops for employees

Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state law

But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It’s a great place to work! Will you join us?