Senior Solutions Engineer

8 Minutes ago • 5 Years + • $91,910 PA - $170,730 PA
Software Development & Engineering

Job Description

SailPoint is seeking a Senior Solutions Engineer to support US East (CST/EST) sales regions for Healthcare accounts. This role involves partnering with sales teams, applying technical abilities and business acumen to achieve growth objectives. Responsibilities include actively participating in the sales process, understanding customer requirements, presenting SailPoint solutions, providing product demonstrations, assisting with RFP responses, and participating in Proof of Value evaluations. The ideal candidate will have pre-sales technical experience in enterprise software, knowledge of healthcare industry, and strong communication skills.
Good To Have:
  • Familiarity with Java, XML, LDAP, SQL, JSON, Azure/AWS/GCP
  • 3+ years working with Identity, Governance and Access Management solutions
  • Technical pre-sales experience in complex enterprise environments
  • Thorough understanding of Identity, Governance, User Administration, and Access Management
  • BA/BS or global equivalent
Must Have:
  • Actively participate in the sales process and work closely with the direct and channel sales teams
  • Discover and understand customer requirements and align our solutions to those requirements
  • Present SailPoint business functions, value, and competitive differences
  • Provide product demonstrations to prospective customers
  • Assist in developing RFP responses in coordination with our RFP response team
  • Participate in onsite and remote Proof of Value (POV) evaluations
  • Provide feedback to Product Management on product enhancements
  • Excellent written and verbal communications skills
  • Exceptional communication skills
  • High EQ, expertise in discovering customer requirements
  • The ability to articulate and demonstrate enterprise solutions aligned to business outcomes
Perks:
  • Health and wellness coverage: Medical, dental, and vision insurance
  • Disability coverage: Short-term and long-term disability
  • Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
  • Additional life coverage options: Supplemental life insurance for employees, spouses, and children
  • Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
  • Financial security: 401(k) Savings and Investment Plan with company matching
  • Time off benefits: Flexible vacation policy
  • Holidays: 8 paid holidays annually
  • Sick leave
  • Parental support: Paid parental leave
  • Employee Assistance Program (EAP) and Care Counselors
  • Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
  • Health Savings Account (HSA) with employer contribution

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SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs for the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customer's demand.

We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” – 15 years in a row.

The role:

SailPoint is seeking an Senior Solutions Engineer (pre-sales Solution Engineer) to support the US East (CST/EST) sales regions for Healthcare accounts. You will partner with our sales teams by applying your technical abilities and business acumen in support of SailPoint’s growth objectives.

You will bring this knowledge of the healthcare industry:

  • Experience working for or supporting Health Systems and Hospitals,
  • Experience with electronic medical record (EMR) platforms such as Epic, Cerner, or MEDITECH,
  • Understanding of clinical applications and supporting user access to applications, and
  • Understanding of current challenges for healthcare organizations, as well as Health Data Privacy Laws and regulations.

Responsibilities:

  • Actively participate in the sales process and work closely with the direct and channel sales teams
  • Discover and understand customer requirements and align our solutions to those requirements
  • Present SailPoint business functions, value, and competitive differences
  • Provide product demonstrations to prospective customers
  • Assist in developing RFP responses in coordination with our RFP response team
  • Participate in onsite and remote Proof of Value (POV) evaluations
  • Provide feedback to Product Management on product enhancements

Requirements:

  • 5+ years professional experience as a pre-sales technical resource in an enterprise software company (B2B)
  • Excellent written and verbal communications skills
  • A working knowledge of technical infrastructure including web services, application servers, databases, virtualization, and directories is required
  • Conversant in modern SaaS architecture
  • Familiarity with Java, XML, LDAP, SQL, JSON, Azure/AWS/GCP is desirable
  • 3+ years working with Identity, Governance and Access Management solutions is preferred

Our ideal candidate possesses:

1) Technical pre-sales experience in complex enterprise environments

2) Thorough understanding of Identity, Governance, User Administration, and Access Management.

Must-have attributes:

  • Exceptional communication skills
  • High EQ, expertise in discovering customer requirements
  • The ability to articulate and demonstrate enterprise solutions aligned to business outcomes.

Path to Success:

Within the first 4 months you will:

  • Learn the Identity Security and Identity Management space
  • Participate in demos best practices training, presentation skills training, negotiation,
  • Handle initial demos and discussions in IGA
  • Attend Revenue Onboarding for a deep dive into Challenger Sales training
  • Hone technical discovery skills through SE Scrum groups
  • Pitch to Account Executives (AEs) to master messaging and build relationships
  • Navigate internal relationships with Customer Success Managers, Product Management, Professional Services, and Partners
  • Coordinate with AEs before and after client calls, tying what is presented back to business value

Within 6 months to 1 year, you will:

  • Contribute to building new technical collateral for organization-wide use
  • Grow familiarity with IT audit functions, regulatory frameworks, SOX, HIPAA, NERC-CIP, GDPR, and CCPA
  • Speak at national or regional conferences and meet ups
  • Proactively network and build your own personal brand
  • Articulate the business value of SailPoint as a strategic sale
  • Communicate at the business level with clients outside of IT, such as HR, Finance, risk management, counsel, lines of business
  • Be fluent in the language of Identity Security

Location:

  • Residence in the Eastern half of US is required (CST or EST).
  • We anticipate 25% travel and flexibility to travel within the US (primarily in the Northeast US) will be necessary.

Education:

  • Preferred, not required: BA/BS or global equivalent
  • 8 years of related experience

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):

$91,910 - $131,320 - $170,730

Base salaries for employees based in other locations are competitive for the employee’s home location.

Benefits Overview

1. Health and wellness coverage: Medical, dental, and vision insurance

2. Disability coverage: Short-term and long-term disability

3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children

5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account

6. Financial security: 401(k) Savings and Investment Plan with company matching

7. Time off benefits: Flexible vacation policy

8. Holidays: 8 paid holidays annually

9. Sick leave

10. Parental support: Paid parental leave

11. Employee Assistance Program (EAP) and Care Counselors

12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options

13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

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