Software Engineer II (Platform Team – Backend)

Who We Are

Our mission is simple: to empower restaurants to thrive. We achieve this by empowering our developers as well. The Toast Platform Team (PLEX) plays a key role in enabling product teams to build and ship high-quality web experiences at scale.

We focus on the primary drivers that can impact the overall user experience while managing their business: navigation, preferences, and business profile. We ensure teams can quickly develop and ship their products into the Toast ecosystem while ensuring a consistent and seamless experience to every user in a way that best fits their needs, preferences, and Toast information architecture.

About this role* (Responsibilities)

You’ll join a cross-functional team focused on delivering scalable, user-centric platform experiences that power seamless navigation, personalised preferences, and cohesive profile-based experiences across the Toast ecosystem.

• Design and build scalable backend services and APIs that power core platform experiences;
• Contribute to projects that incorporate AI-powered insights and personalisation to improve user experience and conversion.
• Partnered with frontend, design, product, and data science teams to validate, design, and develop ideas that balance user needs, technical scalability, and drive impact
• Help identify friction points and contribute to experiments that improve acquisition, onboarding, and retention.
• Learn and apply best practices in backend development, testing, and performance
• Participate in code reviews, design discussions, and retrospectives as an engaged team member
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

Do you have the right ingredients*?

• 2+ years of professional experience with Java, Kotlin, or another object-oriented language
• Capacity to tackle complex and ambiguous problems, communicate clearly with others to solve the problem, and share knowledge to help the whole team succeed
• Enjoys building well-engineered, reliable, and scalable microservices
• Driven by real-world customer impact
• Experience working in a team with Agile/Scrum methodology focused on delivering reliable, high-quality software

Bonus Ingredients

• Professional experience in component testing and E2E testing
• Experience with AWS technologies like DynamoDB and ECS
• Exposure to distributed systems, SaaS, SQL, Apache Pulsar
• Experience working on a platform team
• Exposure to GraphQL
• Passion for helping small businesses thrive

AI at Toast

At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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*For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.*

Bready* for a change?

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Notice on fraudulent jobs

We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, purporting to represent Toast. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers. These job postings and offers are not authorized by Toast, and Toast is not responsible for fraudulent offers or requests for personal information or payments. Toast will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process. Candidates who have questions about the validity of Toast job postings or offers should consult the job postings on our careers.toasttab.com career site. If you think you've been scammed, reference this site for more info.

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