Software Engineering Principal Member of Technical Staff

Job Category

Software Engineering

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Slack is seeking a visionary Principal Member of Technical Staff to architect and unify the future of our Source Control Management (SCM) and Continuous Integration/Continuous Deployment (CI/CD) systems. This is a unique and highly leveraged role, which empowers hundreds of Slack engineers by building and managing the foundational systems they use every day to ship code to millions of users.

We are a deeply technical group that lives and breathes Infrastructure as Code, leveraging a powerful stack that includes AWS, Terraform, Chef, Ansible, Go, and Python. You'll be at the helm of evolving these critical systems, ensuring they are scalable, reliable, and secure. One team specializes in the macOS and Windows environments that power CI/CD for our Mobile and Desktop applications, managing a complex fleet on AWS with bespoke tooling. The other team manages our on-premise GitHub Enterprise server and the underlying Linux infrastructure for Buildkite and GitHub Actions CI worker fleet.

We're looking for a Principal Member of Technical Staff and a strategic leader who can unify the CI/CD vision across multiple teams. You will be the thought leader responsible for creating a cohesive, long-term vision that spans all platforms and technologies. This is more than a technical role; you will define what's next for developer velocity at Slack, from pioneering Agentic CI pipelines to influencing the SCM and CI/CD roadmap for the entire company. If you are passionate about building leveraged systems, mentoring talented engineers, and driving a technical vision that impacts an entire engineering organization, we’d love to talk to you.

What you will be doing:

• Define and drive a unified technical vision and long-term strategy for both Source Control Management (SCM) and CI/CD infrastructure across all of Slack.
• Architect and lead the implementation of scalable, observable, and resilient infrastructure across a hybrid environment of public cloud (AWS) using Infrastructure as Code principles (Terraform, Chef, Ansible) and on-premise systems.
• Harmonize the technology and processes used across our Linux, macOS, and Windows CI fleets, driving towards shared standards, tooling, and observability (KPIs).
• Pioneer the integration of AI/ML technologies into our CI/CD pipelines to enhance developer productivity, automate complex workflows, and create "self-driving" build and deployment systems.
• Act as a technical leader and mentor for engineers across multiple teams, fostering a culture of innovation, collaboration, and technical excellence.
• Lead complex, cross-functional projects from conception to completion, ensuring alignment with company-wide objectives and collaborating with stakeholders across the organization.
• Improve and maintain existing services, balancing forward-looking strategic work with the operational excellence (KTLO) required to keep our developers productive.
• Participate in our on-call rotation to ensure the reliability and availability of our critical developer-facing systems.

Experience:

• Extensive experience (10+ years for Staff) in a DevOps, Infrastructure, or Site Reliability Engineering role, with a proven track record of architecting and managing large-scale, mission-critical systems across diverse operating systems (Linux, macOS, Windows).
• Deep expertise in cloud infrastructure, particularly AWS, and a strong command of Infrastructure as Code tools like Terraform, Chef, or Ansible.
• Experience managing and scaling Source Control Management systems, like GitHub Enterprise, is highly desirable.
• Solid proficiency in scripting and programming languages such as Go, Python, or Bash.
• Hands-on experience with modern CI/CD systems (e.g., Buildkite, GitHub Actions, CircleCI) and a passion for improving developer workflows and productivity.
• A forward-thinking mindset with a keen interest in exploring and applying AI/ML to developer tooling and infrastructure challenges.
• Exceptional leadership and communication skills, with the ability to mentor other engineers, drive consensus across teams, and articulate a clear technical vision to both technical and non-technical audiences.
• A pragmatic approach to problem-solving, thriving in ambiguity and demonstrating a bias for action in a fast-paced environment. You are an organizer, a technologist, and a kickstarter who can build the future while supporting the present.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $211,500 to $306,600.

For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.