Solution Engineer

Hi, I'm Christy Anne, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are looking for a Job Profile Solution Engineer:

• You will report to the Global Leader Customer Solutions Consulting to contribute towards conducting sales presentations and product demonstrations of Encompass solutions.
• You will identify the customer requirements and collaborate with our teams to promote the product/ solution and service design approach to meet those requirements, present the proposed solution, and adjust the solution for the customer.
• You will be under the guidance of more experienced Solution Consultants/Engineers, validate the product, service, and/or solution is relevant, the right fit, and complete for the customer.
• You will collaborate with the product team to identify, document and close out any roadmap items required as part of the solution.
• You will collaborate with other solution engineers and architects to design and present technical architecture and/or product/solution design to the customer.
• You will demonstrate the functional and technical aspects of the solution while educating the customer on the value-based benefit, scalability, story, Return on investment, and environment configuration of the solution.
• You will assess deliverables, approach and solutions to guide standardization across multiple solutions sets, simplify the solution sales approach and a more effective & efficient solution

Is this opportunity right for you? We’re looking for candidates who:

• Bachelor's degree in BS/BA/BE, or related field with 5 years' experience in sales of software products and services or customer facing solutioning
• Proficiency in English in a business environment
• 5 years pre-sales experience in CSG's target markets
• Experience in setting-up and leading a technical demonstration
• Experience in Telco BSS
• Successful track record of presales roles supporting large to mid-sized pursuits
• Excellent customer facing presence with experience to actively participate in successful sales opportunities

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Healthcare: Dental, Medical, and Vision
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!
• View More Benefits (https://www.csgi.com/careers/)

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.