Sr. Solution Architect

undefined ago • All levels • Devops

Job Summary

Job Description

This is an outstanding opportunity to join a high-growth organization in a key role where you can impact and fuel your career development. Our Professional Services Teams work closely with Coupa Customers, Partners and internal Product Management to implement the most valuable solutions for our customers. As experts in Purchase to Pay processes, your main goal is to support the design, implementation and deployment of our products, to deliver best practice solutions and to ensure customer success, all while driving efficiencies and improvements. You will work across several Coupa modules, including Procurement, Invoicing, Expenses and Analytics.
Must have:
  • Leading the implementation design with customers and supporting external implementation partners as a subject matter expert
  • Advising customers on Coupa best practices, using industry knowledge to ensure the best possible functional design is implemented
  • Leading and supporting customer design workshops to guide customers through the implementation journey
  • Supporting design reviews and collaborating with Product Management on the strategic direction of the product
  • Managing customers where up to 50% of your time may include travel
Good to have:
  • Experience within Sourcing, Category Management and Contract Management
  • Previous consulting experience with Coupa Purchase to Pay, or another similar application

Job Details

The Impact of Sr. Solution Architect to Coupa:

This is an outstanding opportunity to join a high-growth organization in a key role where you can impact and fuel your career development. Our Professional Services Teams work closely with Coupa Customers, Partners and internal Product Management to implement the most valuable solutions for our customers.

As experts in Purchase to Pay processes, your main goal is to support the design, implementation and deployment of our products, to deliver best practice solutions and to ensure customer success, all while driving efficiencies and improvements.

You will work across several Coupa modules, including Procurement, Invoicing, Expenses and Analytics.

What You'll Do:

  • Leading the implementation design with customers and supporting external implementation partners as a subject matter expert
  • Advising customers on Coupa best practices, using industry knowledge to ensure the best possible functional design is implemented
  • Leading and supporting customer design workshops to guide customers through the implementation journey
  • Supporting design reviews and collaborating with Product Management on the strategic direction of the product
  • Managing customers where up to 50% of your time may include travel

What You'll Bring To Coupa:

  • Previous experience in procurement, either internally via a procurement or supply chain organization or externally with a consulting firm or software provider, including experience in the Purchase to Pay process is needed. In addition, experience within Sourcing, Category Management and Contract Management would be advantageous
  • Ability to use Excel and/or other platforms for complex scenario analysis
  • Excellent interpersonal and client management skills are required along with the passion to work with customers to execute an implementation plan that works towards a rapid, successful go-live
  • A proven track record in configuring and delivering software demonstrations is required.
  • Previous consulting experience with Coupa Purchase to Pay, or another similar application would be helpful

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