Support Specialist

Job Description

You will be part of the team that provides technical support for Philips solutions, mainly focusing on the Tasy System for national and international clients.

Your Role:

1. Identification of Improvement Opportunities:

2. Active Participation in Planning:

3. Delivery of Solutions and Processes, Networking:

4. Decision Making:, Adherence to Processes and Regulations:

5. Ensure compliance with support processes and legal and regulatory standards.

• Guide the team and ensure the quality of the knowledge applied.
• Develop high-performance teams.

You are the right person if:

• Have Completed Higher Education
• Availability to work in a hybrid model (3x in-person/2x home office) in Blumenau SC;
• Solid experience in the Assistance area "ONCOLOGY AND NUTRITION"
• Experience with support and Hospital experience; having experience with the TASY system is a great differential.
• Communication, negotiation, and initiative skills;
• Excellent communication skills, with the ability to technically explain complex concepts to non-technical audiences.

Differential:

• Spanish and English language
• Clinical area background

How we work together

We believe that we generate a greater impact when we are together than apart. For our office team members (hybrid), this means working in person at least three days a week, to collaborate and establish connections with our team and peer areas.

In-person positions require the employee's daily presence at the company's facilities.

For employees who hold a field position, their functions are performed more effectively outside the company's facilities, usually at client or supplier facilities.

This is a hybrid position.

About Philips

We are a health technology company. We built our entire company on the belief that all human beings are important and we will not stop until everyone, everywhere, has access to the quality healthcare we all deserve. Do the work of your life to help improve the lives of others.

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• Discover our rich and exciting history

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• Learn more about our benefits

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If you are interested in this role and have many, but not all, of the required experiences, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here

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