System Integrator

1 Month ago • 3-6 Years

About the job

5 skills required for this role

Test your skills to join the top 1% applicants for this job

java

php

postman

python

json

Job Description

As a System Integrator at PhonePe, you will be responsible for managing merchant accounts during the integration phase before go-live, working with product and tech teams to understand product flows, understanding merchant payment flow and requirements, and suggesting solutions. You will also take ownership of customer issues reported and see problems through to resolution. Other responsibilities include attending meetings with the merchant's tech/business team, preparing internal documents, highlighting redundant issues, and managing a team. This role requires strong communication, problem-solving, and technical skills, along with a focus on execution and a proactive approach. You will be working in a fast-paced environment with the opportunity to learn and grow.

Must have:

3-6 years experience in Integration Support
Experience with REST APIs using JSON or SOAP UI/Postman
Troubleshooting basic technical issues
Knowledge of programming languages (Python, PHP, Java)
Strong communication and problem-solving skills
Proactive and quick learner
Familiarity with remote desktop applications

Good to have:

Experience in the payments module
Experience in managing a team, reporting, and managing stakeholders

Perks:

Medical Insurance
Critical Illness Insurance
Accidental Insurance
Life Insurance
Employee Assistance Program
Onsite Medical Center
Emergency Support System
Maternity Benefit
Paternity Benefit Program
Adoption Assistance Program
Day-care Support Program
Relocation benefits
Transfer Support Policy
Travel Policy
Employee PF Contribution
Flexible PF Contribution
Gratuity
NPS
Leave Encashment
Higher Education Assistance
Car Lease
Salary Advance Policy

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About PhonePe Group:

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

Skills:

Minimum work experience of 3-6 years in Integration Support, Engineering maintenance/sustenance Support of production systems.

Work experience on Rest APIs using JSON or SOAP UI/Postman tools is a must.
Strong and hands-on experience in troubleshooting basic technical issues and providing step-by-step technical help in web and mobile applications.
Knowledge of any programming language (Python, PHP, Java), platforms (Web, Android, iOS).
Researching, diagnosing, troubleshooting, and identifying solutions to resolve the merchant integration Issue.
Having Work Experience in the payments module will be an added advantage.
Strong communication and problem-solving skills are required.
Strongly focused on execution, proactive, Quick Learner.
Familiarity with remote desktop applications(Ex: AnyDesk).
Experience in Managing a team, reporting and managing stakeholders would be an added advantage.

Role and Responsibilities :

Managing merchant accounts during the integration phase before go-live.
Work with the product and tech team and understand different product flows.
Understanding merchant payment flow, and requirements and suggesting the solution to them.
Taking ownership of customer issues reported and seeing problems through to resolution.
Attending meetings/con calls with the merchant's tech/business team.
Preparing internal docs and highlighting redundant issues.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

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About The Company

Phonepe

149 Active Jobs

PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike. With 48 crore (480 Million) registered users, one in four Indians are now on PhonePe. The company has also successfully digitized 3.6 crore (36 Million) offline merchants spread across Tier 2,3,4 and beyond, covering 99% of the postal codes across India. PhonePe is also the leader in Bharat Bill Pay System (BBPS), processing over 45% of the transactions on the BBPS platform. PhonePe forayed into financial services in 2017, providing users with safe and convenient investing options on its platform. Since then, the company has introduced several Mutual Funds and Insurance products that offer every Indian an equal opportunity to unlock the flow of money and access to services. PhonePe was recently recognized as the Most Trusted Brand for Digital Payments as per the Brand Trust Report 2023 by Trust Research Advisory (TRA).