Systems Development Engineer, Edge Infrastructure Operations

1 Day ago • 3 Years + • DevOps • Network Engineering

Job Summary

Job Description

As a Systems Development Engineer (SDE) at Google's Edge Infrastructure Operations in Dublin, Ireland, you'll maintain and optimize the operational health and capacity of global infrastructure supporting external network operators and partners. This involves 24/7 on-call support for client and internal deployments, troubleshooting Linux machines globally, collaborating with ISPs for remote support, and implementing automation projects. You'll work with engineering teams, vendors, and product managers to improve reliability and user experience for Google's content delivery and compute infrastructure. The role requires expertise in systems automation, networking (TCP/IP, VLANs, etc.), Linux, and scripting, with a focus on building scalable and efficient solutions.
Must have:
  • Bachelor's degree in Computer Science or equivalent
  • 3+ years experience with systems automation and design
  • TCP/IP and networking expertise (PXE, VLANs, etc.)
  • Linux, Kubernetes, or Networking infrastructure experience
  • 24/7 on-call rotation participation
Good to have:
  • Experience as a Customer Solution Engineer
  • Scripting experience (Bash, Python, etc.)
  • Site Reliability Engineering or IT production systems experience
  • Understanding of physical servers, storage, and network devices

Job Details

Minimum qualifications:

  • Bachelor's degree in Computer Science or equivalent practical experience.
  • 3 years of experience with systems automation, and with systems design and implementation.
  • Experience in TCP/IP and networking concepts (PXE boot, Subnets, VLANs, Jumbo Frames, LACP, NIC Teaming, Unicast/Broadcast/Multicast, ACLs, DNS, DHCP, SSH, etc.) and in one or more areas of infrastructure: Linux, Kubernetes, Networking, Storage, etc.

Preferred qualifications:

  • Experience as a Customer Solution Engineer.
  • Experience in scripting (e.g., Bash, Perl, Python, Ruby, etc.) to help with automation of routine tasks.
  • Experience in Site Reliability Engineer or IT production systems engineering.
  • Understanding of physical server, storage and network devices.
  • Excellent relationship-building skills and the ability to empathize with customers.

About the job

Systems Development Engineering (SDE) at Google is a role where you manage services and systems at scale. SDEs creatively put their engineering discipline to use automating the mundane and reducing toil. We don’t just write code to fix bugs, but emphasize the development of tools and solutions that fix classes of problems. We know it’s hard to control what you can’t measure – so we focus on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action. We know that the operational efficiency of Google systems, services, virtual compute environments and the operating systems that power them impact the environment, not just the bottom line. We know that working together we can do more, and that community matters.

Google brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.

Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. Come build things that matter.

Edge Infrastructure Operations provides global infrastructure support to external network operators and infrastructure partners where Google’s network meets the operator’s or partner’s network (Google Global Cache CDN).

In this role, you will be maintaining operational health and optimizing capacity in the most efficient, scalable, manner. You will be improving the experience for end-users, with the aims and business goals of our internal stakeholders.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Participate in the 24x7 on-call rotation to support escalations from client deployments as well as internal reference deployments.
  • Support Linux machines across the globe to ensure the reliability of Google’s content delivery and compute infrastructure.
  • Collaborate regularly with partner ISPs to provide remote troubleshooting and IP networking support.
  • Identify and implement projects to automate and improve support, and onboard new hardware and services.
  • Work closely with engineering teams, hardware vendors, product managers, and partners.

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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