VIP Host, St. Louis
Job Description
- Create new business revenue by developing player relationships.
- Manage player relationships through events, communications, and escalations.
- Understand market, provide new game offerings, promotions, channels.
- Lead player reactivation efforts to increase engagement.
- Compile player feedback for platform improvements.
- Execute VIP and responsible gaming policies.
- At least 3 years in Sales, Account Management, or customer-facing role.
- Experience with sports betting, gaming economies, player behavior.
- Must be located in St. Louis area; local presence and market knowledge essential.
- Comfortable in fast-paced, collaborative, entrepreneurial environment.
- Analytical mindset, ability to make quick, confident decisions on data.
- Willingness to travel, work nights and weekends.
- Bonus
- Equity
- Benefits
We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.
Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.
The Crown Is Yours
As a VIP Host, you will oversee and cultivate relationships with DraftKings’ most highly engaged Players. You’ll be responsible for the day-to-day execution of DraftKings’ industry-leading VIP engagement strategy, understanding the true needs of our Players to foster long-term loyalty to DraftKings. When you join us, you’ll play a key role in helping us deliver a world-class player experience that drives high levels of brand advocacy.
What you’ll do as a VIP Host
- Create new business revenue by understanding and developing strong, authentic, and trusted player relationships.
- Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses.
- Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players.
- Lead player reactivation efforts to increase engagement.
- Compile player feedback to support improvements to the platform and identify opportunities.
- Execute against all VIP policies and guidelines, including responsible gaming policies.
What you’ll bring
- At least 3 years of experience in a Sales, Account Management, or customer-facing role.
- Experience with sports betting, gaming economies, and player behavior.
- Must be located in the St. Louis area, as local presense and market knowledge are essential.
- Comfortable working in a fast-paced, highly collaborative, and entrepreneurial environment.
- Analytical mindset with a proven ability to make quick and confident decisions on data and trends.
- Willingness to travel and work nights and weekends.
