Workplace Coordinator m/f/d

Why We Work at Dun & Bradstreet

Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at dnb.com/careers.

Why We Work at Dun & Bradstreet

Life here at Dun & Bradstreet is changing – for the better. With almost two centuries of experience and a new modern vibe, work at D&B has never been more exhilarating. Our purpose is to grow the most valuable relationships in business by uncovering truth and meaning in data. We’re wildly passionate about our purpose and it has us evolving everything we do – from how we engage with our customers to how we energize one another. So, if you thrive in a fluid, agile culture but want the solidity of a storied and commanding brand, come join us!

About the role

To provide first class visitor and customer experience to Dun & Bradstreet Frankfurt. Working within the Workplace team, this role will be a diverse and busy role focusing on delivering an outstanding, safe and compliant office environment for team members, customers and visitors to enjoy. Excellent communication and administration skills are a must with concise organization skills.

This role is pivotal in the smooth operation of the Dun & Bradstreet office, giving our team members, visitors and customers with their first and lasting impression, having great local knowledge this role will be responsible for promoting a positive office experience.

Key responsibilities:

• Office workplace representative & customer point of contact
• Reception Services – meet and greet as you will be welcoming guests and visitors, provide support manage their enquiries in a professional and courteous manner.
• Site Safety and Security – championing site rules and being the first point of contact for all safety and security enquiries (access badge control & health & safety matters), inductions, access card, key deployment, carpark and maintaining appropriate records.
• Facilities Administration – Supplier contracts, procurement process and invoicing, assisting in organising the facilities elements of any office events and other administration relating to facilities matters.
• Office communication - ensure that clear communication is provided to the site and leadership team in workplace matters.
• Office maintenance - managing preventive and reactive requests and complete and coordinate any cleaning requests through our provider.
• Coordinating catering, incoming & outgoing mail, any other 3rd party office services, stock control as required
• Supervise and coordinate maintenance and cleaning works, contractors and landlord.
• Managing and prioritising tasks and queries as part of the day-to-day role, putting in place best practices in workplace management.
• Support the Senior workplace Manager by bringing innovation and good operation standards
• Sustainability: Understand ESG company objectives, ISO Standards and ensure record keeping of data collection and records, support the organizing local environmental events and initiatives at office.

What we're looking for:

• Experience in a similar environment
• Understanding of Health & Safety Regulations and First Aid, Fire warden qualification preferred.
• Champion of our office Environment best practices
• Excellent customer service, planning and organisational skills
• Strong interpersonal skills with the ability to interact and communicate effectively
• Energetic, approachable, and representative of D&B, ensuring our customers and visitors feel welcome
• Excellent PC and administration skills – with a sound knowledge of word and excel
• Fluent level of German and English are mandatory
• Ability to always adhere and put in place site rules and regulations.