Ad house

Senior Performance Marketer

Sales Manager for High-Ticket Sales Wanted

As a Senior Paid Performance Marketer, you will be responsible for developing and implementing innovative Paid Social strategies specifically for DTC and eCommerce brands, managing a substantial monthly budget across various markets and channels to maximize ROI, conducting continuous data analysis and incrementality tests to optimize advertising strategies, developing innovative, localized advertising concepts, building and maintaining relationships with advertising partners, and actively communicating with clients. This role involves planning and executing campaigns for exciting brands, providing numerous learning opportunities, and interacting with interesting individuals.

Die Growth Marketing Agentur ADHOUSE™ sucht ein erfahrenes Teammitglied für den Bereich Paid Performance Marketing.
Wir sind eine der führenden Agenturen, die eCommerce Brands, Creator &amp; Coaches, sowie B2B Unternehmen unterstützt, mithilfe von Social Ads und einer einzigartigen Außenwahrnehmung ihren Umsatz zu skalieren. Wir haben bereits mit einigen der spannendsten Brands und Persönlichkeiten zusammengearbeitet - bestimmt kennst du bereits einige davon!
Wir suchen derzeit eine:n erfahrene:n Senior Paid Performance Marketer (m/w/d), welche:r unser Social Ads Team verstärkt und bei spannenden und internationalen Kundenprojekten eine führende Rolle übernimmt.
<h2 id="aufgaben">Aufgaben</h2>
<ul>
<li>Du entwickelst und implementierst innovative Paid Social Strategien speziell für DTC- und eCommerce-Marken (waterdrop, Giesswein, NeoTaste etc.), unter Berücksichtigung aller relevanten Kanäle (wie Meta, TikTok, Pinterest).</li>
<li>Du bist verantwortlich für das Management eines beachtlichen monatlichen Budgets, welches du effizient über verschiedene Märkte und Kanäle verteilst, mit dem Ziel, den ROI unserer Kunden zu maximieren.</li>
<li>Du führst kontinuierliche Datenanalysen und Inkrementalitätstests durch, um unsere Werbestrategien stetig zu optimieren und unsere Kunden im dynamischen E-Commerce-Markt stets einen Schritt voraus zu halten.</li>
<li>Als kreativer Kopf entwickelst du innovative, lokalisierte Werbekonzepte, die sowohl aufmerksamkeitsstark als auch wirkungsvoll sind und die Marken unserer Kunden voranbringen.</li>
<li>Du baust und pflegst Beziehungen zu unseren Werbepartnern, um frühzeitig Zugang zu neuen Tools und Technologien zu erhalten, die unsere Kampagnen noch effektiver machen.</li>
<li>Aktive und eigenverantwortliche Kommunikation mit unseren Clients, Planung und Umsetzung von Kampagnen. Dich erwarten spannende Brands, viele Learnings und interessante Persönlichkeiten</li>
</ul>
<h2 id="qualifikation">Qualifikation</h2>
<ul>
<li>Du bist ein Experte im Bereich Paid Social Ads und hast mindestens 3 Jahre praktische Erfahrung in der operativen Steuerung und strategischen Planung von Kampagnen, idealerweise im DTC/eCommerce-Umfeld.</li>
<li>Du bist sicher im Umgang mit Media Buying-Tools (z.B. Meta/TikTok Ads Manager) und beherrscht Datenanalyse- und Visualisierungstools wie Google Analytics, Looker Studio, Triple Whale etc.</li>
<li>Du hast Erfahrung mit Projektmanagement- und Kommunikationstools wie Slack, Asana und bist vertraut mit Design-Tools wie Figma</li>
<li>Du weißt, wie du Menschen motivierst und Accountability im Team sicherstellest</li>
<li>Du vereinst kreatives und analytisches Denken und hast einen ausgeprägten unternehmerischen Geist.</li>
<li>Du bist proaktiv, hands-on und immer bereit, neue Wege zu gehen, um die besten Ergebnisse zu erzielen.</li>
<li>Du hast eine große Leidenschaft für Marketing und möchtest Brands bei der Skalierung unterstützen</li>
<li>Kommunikationsstärke, Eigenverantwortung und Begeisterungsfähigkeit, um Kunden, Partner und das Team zu überzeugen</li>
</ul>
<h2 id="benefits">Benefits</h2>
<ul>
<li>Berufliche und persönliche Weiterentwicklung in einem jungen Team</li>
<li>Unser neues Loftbüro im 7. Wiener Gemeindebezirk befindet sich direkt auf der Mariahilferstraße</li>
<li>Flexibles Arbeiten und Home-Office. Bei uns zählt am Ende des Tages der Output und nicht wie viele Stunden du im Büro verbringst</li>
<li>Remote aus der ganzen EU arbeiten!</li>
<li>Einmal im Jahr fliegt unser gesamtes Team für eine Woche auf Workation. Selbstverständlich kommt auch der Spaß dabei nicht zu kurz</li>
<li>Ein tolles Team &amp; die spannendsten eCommerce Kunden,</li>
</ul>
Wir freuen uns auf deine Bewerbung!

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The Chargeback Specialist will handle disputes and chargebacks, act as an interface between the PhonePe Customer Support team, internal technical teams, and external businesses/services. They are responsible for resolving both technical and non-technical issues raised by customers on the PhonePe platform. This involves analyzing disputes, developing and monitoring solutions, providing feedback, maintaining records of problem analysis, and troubleshooting customer payment issues. They are expected to provide timely and accurate resolution to customer issues, address chronic system issues, provide process improvements, develop internal documentation and contribute to a team environment.

PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike.

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<div>About PhonePe Group:&nbsp; PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right &nbsp;environment for you is just one of the things we do. We empower people and trust them to do the right &nbsp;thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a &nbsp;big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of &nbsp;the best minds in the country and executing on your dreams with purpose and speed, join us! <iframe src="https://www.linkedin.com/embed/feed/update/urn:li:ugcPost:6602432465934082048?compact=1" width="380" height="214"></iframe></div><div>JOB DESCRIPTION &nbsp; <table> <tbody> <tr> <td> Job Objective:&nbsp; We are looking for someone who can handle disputes/chargebacks, handle stakeholders,&nbsp; be the interface&nbsp; for PhonePe Customer Support team, internal technical team and external business / services. Responsible for providing timely and accurate resolution to both technical &amp; non technical issues raised by customers on the PhonePe platform. A Recon Specialist&nbsp; is expected to address chronic system issues, provide process improvements, develop internal documentation and contribute to a team environment, all while adhering to service level agreements. </td> </tr> <tr> <td> Role Expectations:&nbsp; &nbsp; <ul> <li>Analysis of disputes/chargebacks with end to end closure post discussion with relevant stakeholders.</li> <li>Developing, owning and monitoring solutions for production and non-production environments and applications.</li> <li>Flexible to take up extra Initiative or additional work as per the organizational requirement&nbsp;</li> <li>Provide feedback from customer users to the team.</li> <li>Maintain on-going record of problem analysis and resolution activity in an on-call tracking system Desired Skills &amp; Education.</li> <li>Diagnosing, troubleshooting and fixing issues related to Customer payments.</li> </ul> </td> </tr> <tr> <td> Experience, Skills, Qualifications: <ul> <li>2-3 years of experience in dispute management and in NPCI products.</li> <li>Proven success in a fast paced production support environment.&nbsp;</li> <li>Good in problem solving and analytical skills.&nbsp;</li> <li>Demonstrated ability to communicate effectively in writing, ideally with a successful track&nbsp;</li> <li>Record of responding to/resolving customer issues through written communication Excellent written and oral communications skills&nbsp;</li> <li>Prior experience in e-commerce or payments / web services domain as a Technical support executive • Ability to effectively work with cross functional teams.</li> <li>&nbsp;Possess ability to understand business problems and provide solutions/information related to the business requirements.&nbsp;</li> </ul> </td> </tr> </tbody> </table> &nbsp;</div><div>PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) <ul> <li style="text-align: left;">Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance</li> <li style="text-align: left;">Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System</li> <li style="text-align: left;">Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program</li> <li style="text-align: left;">Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy</li> <li style="text-align: left;">Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment&nbsp;</li> <li style="text-align: left;">Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy</li> </ul> Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe <a href="https://blog.phonepe.com/tagged/people" target="_blank">on our blog</a>. <a href="https://www.phonepe.com/careers/" target="_blank">Life at PhonePe</a> <a href="https://www.phonepe.com/press/" target="_blank">PhonePe in the news</a></div></div><div class="divider" role="separator"></div>

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