Albyon is a real time dedicated studio that operates at the frontier of animated movie and video game technologies. Based on a experienced team of video game veterans, Albyon develops narrative experiences designed for new immersive worlds. We were singled out by many internationals festivals (Mostra, Sundance, Annecy, GIFF, Sandbox, SXSW, Annie, Cannes XR, Tribeca) and are planning to continue !We are based in Part-Dieu, the business disctrict in Lyon, where you can find plenty of food and shoppings option.As an employer we are dedicated to the improvement of our team’s well-being, and we are always working on providing a safe space for everyone.By joining our team, you will take part in an ambitious project of technological innovation with a close-knit, passionate team.

Albyon studios

Contact Us

About Albyon

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<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

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FlowPlay

Part-time Customer Service Agent (Real Money Gaming Team) - Remote

Everi

Settlement Analyst I

Financial Contracts Specialist I

Scopely

Senior Producer

Technical Art Intern

Senior Technical Producer - LiveOps Automation

Senior Product Manager - LiveOps Automation

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Survay Monkey

Senior Cloud Engineer

FlowPlay is expanding in the iGaming sector and is seeking a part-time Customer Service Agent for Real Money Gaming. The role involves being the frontline for customer service, assisting with account sign-ups, resolving in-game issues, and ensuring customer interactions exceed expectations. The ideal candidate should be passionate about helping others, adept at problem-solving, and thrive in a fast-paced environment. This is a remote position open to candidates in any U.S. state and requires flexibility to work weekends and occasional schedule adjustments. Key responsibilities include providing accurate product information, resolving customer concerns, meeting performance targets, and explaining gaming site terms and promotions. The agent will also handle account and transaction information, evaluate accounts for potential AML/Fraud violations, recognize problem gambling signs, maintain customer records, process adjustments, and recommend products based on customer needs. The company boasts a positive work environment with high employee satisfaction and average tenure.

Back in the mid-2000s, when browser games were booming and virtual worlds were just getting started, FlowPlay saw a golden opportunity to build online communities around casual games.  Our journey led us to create an unprecedented massively multiplayer online (MMO) games platform that connects 75 million players around the world. While the platform and business strategy has evolved over the years, FlowPlay’s focus on community and technology innovation has never wavered.  As a self-publishing studio, we have the freedom to create games that we truly believe in, keeping players happy while exploring opportunities to enter untapped markets and cultivate new communities.

Part time Mandarin-Speaking Customer Service Agent

Senior Backend Engineer

<p><strong>Part time Customer Service Agent--Remote</strong></p> <p>At FlowPlay, we're expanding our horizons in the exciting world of iGaming, offering a unique blend of real money and social casino gaming experiences. <strong>We're currently seeking a part time Customer Service Agent for Real Money Gaming to join our dynamic team and help deliver world-class experiences to our valued customers.</strong></p> <p>In this critical role, you'll be the frontline ambassador of our commitment to exceptional customer service. Whether assisting with account sign-ups or resolving in-game issues, you'll ensure that every customer interaction exceeds expectations. We're looking for individuals who are passionate about helping others, thrive on problem-solving, and find satisfaction in creating positive outcomes for our players.</p> <p>The ideal candidate will excel in a fast-paced environment, bringing enthusiasm and dedication to every customer interaction. Your success will be measured not just in resolved tickets, but in the number of happy customers you create along the way. </p> <p>This is a part time, remote position open to candidates in any U.S. state. Due to gaming licensing regulations, we are unable to consider international applicants at this time.</p> <p><strong>The role requires the ability to work weekends and to occasionally flex the schedule.</strong></p> <p><strong>Key Responsibilities</strong></p> <ul>  <li>Deliver exceptional customer      service by providing accurate product and service information, resolving      issues, and offering guidance on promotions and bonuses</li>  <li>Partner with cross-functional      departments (retail, marketing, tech, etc.) to effectively resolve      customer concerns and ensure a seamless customer experience</li>  <li>Consistently meet or exceed      agreed-upon KPIs and performance targets</li>  <li>Engage in continuous learning      through hands-on training with fellow agents, leads, and management to      enhance skills and knowledge</li>  <li>Clearly explain the terms,      conditions, promotions, and bonusing of the casino gaming site to      customers</li>  <li>Provide comprehensive information      to customers regarding their account and transactions</li>  <li>Evaluate accounts to identify      potential AML/Fraud violations based on deposit, withdrawal, and play      transactions</li>  <li>Recognize problem gambling signs      and assist customers by providing information and resources to get them      the necessary support</li>  <li>Maintain accurate customer records      by updating account information as needed</li>  <li>Process customer adjustments to      maintain precise financial accounts</li>  <li>Recommend potential products or      services to management based on customer information and needs analysis</li>  <li>Prepare product or service reports      by collecting and analyzing relevant customer data</li>  <li>Contribute to overall team success      by accomplishing related tasks as assigned</li> </ul> <p><strong>Required Skills and Competencies</strong></p> <ul>  <li>Ability to work flexible part-time      hours, including evenings and weekends as needed</li>  <li>Previous experience in a      high-volume, fast-paced call center strongly preferred</li>  <li>Excellent verbal and written      communication skills</li>  <li>Strong multitasking and      prioritization abilities</li>  <li>Calm and patient demeanor when      handling complaints and difficult situations</li>  <li>Commitment to high standards,      initiative, proactivity, and professionalism</li>  <li>Ability to type and communicate on      the phone for extended periods</li> </ul> <p><strong>Other Requirements</strong></p> <ul>  <li>Must be 21 years of age or older</li>  <li>Ability to successfully complete a      background check, drug screen, and obtain necessary gaming licenses</li>  <li>Successfully complete required      jurisdictional training</li>  <li>Must have high speed internet      access in your remote work location</li>  <li>Availability to work nights,      holidays, and weekends as required</li> </ul> <p><strong>Join the FlowPlay team!</strong></p> <p>At FlowPlay, we pride ourselves on being a company that we all love working for. We are regularly featured among the 20 best places to work in Seattle (according to Seattle Business Magazine), and our average tenure in the company is almost 8 years. Despite delivering large and successful games with global reach, we have a small team culture where each colleague’s impact can be felt. In surveys, our employees report high satisfaction rates and say that they enjoy getting to know and work with each other and value working on games that bring people joy.</p> <p><strong>We offer:</strong></p> <ul>  <li>A 401k plan      with company matching</li>  <li>15 days of PTO      annually (prorated for PT status), PTO increases with tenure</li>  <li>Compensation      will be a range of $16-20 per hour, depending on experience and shift      worked (overnight shifts will be compensated at a higher rate).</li> </ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.