Creating the best in digital animation by utilizing the passion and talent of an empowered artist workforce.

Artists Animation Studio

Technical Lead / Support Technician

Haven Studios Inc

Producteur·rice Technique - Online / Technical Producer - Online

Twitch

Software Development Engineer - Commerce

Intrepid Studios, Inc

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company3methodstudios

Animator (Temporary)

Riot Games

Database Engineer (Contractor)

Blizzard Entertainment

Project Manager, Business Operations

Project Manager, Operations

Haven Studios seeks an experienced Technical Producer to manage the online programming team, drive planning, and develop/track requirements for their new AAA multiplayer game.  Responsibilities include coordinating with leadership, building technology roadmaps, creating online infrastructure, ensuring project goals are met, planning deliverables, and mentoring team members.  The ideal candidate possesses 5-7 years' experience in live operations, SRE, networking, and related fields, with proven leadership in managing multi-disciplinary engineering teams.  Technical proficiency, strong communication, and problem-solving skills are essential.

We create havens for endless wonder. Nous créons des portails vers émerveillement.

Artiste de Niveaux/Level Artist

Lead support aux joueur·euse·s/Player Support Lead

Programmeur·euse Services en Ligne / Online Programmer

Programmeur·euse Senior – Jouabilité/Senior Gameplay Programmer

Producteur·trice Technique - IA / Technical Producer - AI

Responsable de la création artistique externe/External Art Manager

Senior Financial Analyst

Programmeur·euse Senior –  Jouabilité Réseau /Senior Gameplay Network Programmer

Programmeur·euse – Jouabilité/Gameplay Programmer

<div class="job__description body"><div>// ENGLISH VERSION WILL FOLLOW //En mai 2021, nous nous sommes lancés dans la création de Haven Studios avec une petite équipe et de grandes ambitions. Notre objectif était de construire un studio où nous pourrions créer le genre de jeux que nous avons toujours voulu créer - et auxquels nous avons toujours rêvé de jouer ! Nous faisons désormais partie de la famille PlayStations Studios et nous sommes fiers d'avoir l'opportunité de créer une nouvelle propriété intellectuelle exclusive pour Playstation et de former la première équipe de développement Sony au Canada.Nous avons fait des progrès étonnants en peu de temps grâce à notre équipe talentueuse et passionnée et à ses contributions exceptionnelles. Nous avons instauré chez Haven une culture fondée sur la bienveillance, l'adaptabilité et le courage qui libère la créativité. Notre première nouvelle propriété intellectuelle pour PlayStation est sur la bonne voie pour offrir une expérience multijoueur de niveau AAA, avec la vision de construire un monde systémique et évolutif axé sur la liberté, le frisson et le jeu, qui gardera les joueur·euse·s diverti·e·s et engagé·e·s pendant des années.Haven a rejoint la famille des studios PlayStations en 2022, et nous sommes sur la bonne voie pour créer une nouvelle propriété intellectuelle exclusive pour Playstation et continuer de bâtir la première équipe de développement de jeux Sony au Canada. &nbsp;Poste - &nbsp;Producteur·rice Technique - Services en Ligne&nbsp;Nous recherchons un·e producteur·rice technique expérimenté·e pour soutenir l'exécution de la vision Online (SRE, Online et Network) de Haven, créée par notre architecte .&nbsp; Vous gérerez l'équipe de programmation en ligne, piloterez les sessions de planification, développerez et suivrez les exigences et requis, contribuerez à atténuer les risques techniques et fournirez des analyses, des recommandations et des flux de travail aux parties prenantes du projet. Vous travaillerez également en étroite collaboration avec nos équipes de développement cloud, d'infrastructure et de jeux. &nbsp;ReportingLe·a Producteur·rice Technique relèvera du Responsable de la Tech Centrale.Responsabilités et tâches<ul><li>&nbsp;Gérer les équipes de programmation Online à Haven.</li><li>Coordonner avec la direction et la gestion des programmes pour évaluer la portée, gérer la capacité, et construire et maintenir des feuilles de route claires en matière de technologie et de fonctionnalités.</li><li>Contribuer à la création de nouveaux éléments d'infrastructure en ligne pour répondre aux besoins du studio et du développement des jeux.</li><li>Utiliser une communication efficace, des outils et des stratégies de gestion de programme pour s'assurer que les objectifs sont atteints et que les partenaires internes sont bien informés.</li><li>Planifier les livrables avec les architectes et les directeur·rice·s de projet, valider la faisabilité et diriger le développement tout au long du cycle de vie du projet.</li><li>Tirer parti de vos connaissances et de votre expertise pour assurer l'alignement, coordonner les dépendances, attribuer les tâches et diriger le processus de prise de décision.</li><li>Encadrez, mentorez et développez les membres de l'équipe, notamment en établissant des plans de développement, en évaluant leurs performances professionnelles et en veillant aux opportunités de carrière et à leur bien-être.</li><li>Participer au processus de recrutement ; mener des entretiens, évaluer les compétences, l'expérience et la compatibilité des candidats avec la culture de l'équipe et de l'organisation.&nbsp;</li></ul> &nbsp;Qualifications recherchées<ul><li>Diplôme de licence en informatique ou en ingénierie ou expérience professionnelle équivalente.</li><li>5 à 7 ans d'expérience professionnelle pertinente dans le domaine des opérations en direct et de la gestion des opérations de développement, de l'ingénierie de la fiabilité des sites, de la mise en réseau, de la sécurité et des domaines connexes.</li><li>Expérience en gestion directe de personnes et d'équipes de programmation pluridisciplinaires.</li><li>Solides compétences organisationnelles et capacité à résoudre efficacement les problèmes grâce à un bagage technique complet.</li><li>Aptitude avérée à diriger des sujets, à susciter l'adhésion et à faire avancer les sujets.</li><li>Capable de décomposer des projets techniques complexes, d'élaborer des plans de développement solides et de piloter le développement de produits.</li><li>À l'aise pour discuter de sujets techniques complexes avec des équipes de programmation et capable de synthétiser l'information dans un format facile à comprendre pour les parties prenantes non techniques.</li></ul> &nbsp;Qualifications souhaitées<ul><li>Expérience de la gestion d'une équipe Online dans le domaine des jeux ou dans un secteur similaire.</li><li>Expérience des méthodologies de développement de logiciels telles que Agile et Kanban.</li><li>Connaissance de la sécurité des réseaux.</li><li>Expérience avec des plateformes cloud (AWS/Azure ou GCP).</li><li>Expérience de développement avec un langage de programmation (rust, go, java, python,...).</li><li>Expérience approfondie avec Atlassian JIRA.</li><li>Un ou plusieurs titres AAA livrés, avec une expérience dans toutes les étapes du cycle de production, y compris après le lancement.</li><li>Expérience des titres Live Service.</li></ul>// ENGLISH VERSION //In May 2021, we embarked on a journey to start <a href="https://www.havenstudios.com/en" target="_blank">Haven Studios</a> with a small team and big ambitions. Our goal was to build a studio where we could make the kind of games we’ve always wanted to create – and games we’ve longed to play.We’ve made amazing progress in a short time thanks to our talented, passionate team and their exceptional contributions. We established a culture at Haven grounded in kindness, adaptability and courage that unlocks creativity. Our first new IP for PlayStation is on track to deliver a AAA multiplayer experience with a vision to build a systemic and evolving world focused on freedom, thrill, and playfulness that will keep players entertained and engaged for years.Haven joined <a href="https://www.bloomberg.com/news/articles/2022-03-21/sony-entertainment-to-acquire-jade-raymond-s-haven-studio" target="_blank">the PlayStation Studios family</a> in 2022, and we are on track to build an exclusive new IP for Playstation and grow the first Sony game development team in Canada.&nbsp;Position - Technical Producer - OnlineWe are looking for an experienced technical producer to support our architect’s execution of Haven’s Online vision (Online and Network).&nbsp; You will manage the online programming team, steer planning sessions, develop and track requirements, help mitigate technical risks, and provide analyses, recommendations, and workflows to project stakeholders. As a Technical Producer you will also work closely with our Cloud, SRE, and&nbsp; Game development teams.ReportingThe Technical Producer - Online will report to the Lead Technical Producer.Responsibilities and Duties<ul><li>Manage the Online engineering development team at Haven.</li><li>Coordinate with leadership and program management to evaluate scope, manage capacity, and build and maintain clear technology and feature roadmaps.</li><li>Help support creation of new pieces of online infrastructure to support studio and game development needs.</li><li>Use effective communication, tools, and program management strategies to ensure that goals are met, and internal partners are well-informed.</li><li>Plan deliverables with project Architects and Directors, validate feasibility, and drive development through the project’s entire lifecycle.</li><li>Leverage your knowledge and expertise to ensure alignment, coordinate dependencies, assign tasks, and drive the decision making process.</li><li>Coach, mentor, and develop team members, including providing development planning, assessing their work performance, and looking out for career opportunities and their well-being.</li><li>Participate in the recruitment process; conduct interviews, evaluate candidates’ skills, experience, and compatibility with team and organization culture.</li></ul>Experience and Skills Required<ul><li>Successful completion of a bachelor's degree in Computer Science, Engineering or equivalent relevant working experience.</li><li>5-7 years of relevant working experience in live operations and managing development operations, site reliability engineering, networking, security and related domains.</li><li>Experience in directly managing people/multi-disciplinary engineering teams.</li><li>Strong organizational skills and an effective problem solver with a well-rounded technical background.</li><li>Demonstrated leadership skills to lead topics, generate buy in, and move topics forward.</li><li>Capable of breaking down complex technical projects, building solid development plans, and driving product development.</li><li>At ease discussing complex technical topics with engineers and able to synthesize information in an easy-to-understand format for non-technical stakeholders.</li></ul>Preferred Qualifications<ul><li>Experience managing an online team in gaming or similar industry.</li></ul><ul><li>Experience in software development methodologies like Agile and Kanban.</li><li>Knowledge of network security.</li></ul><ul><li>Cloud platform experience (AWS/Azure or GCP).</li><li>Development experience with a programming language (rust, go, java, python,...)</li><li>Extensive experience with Atlassian JIRA.</li><li>One or more shipped AAA titles, with experience in all stages of the production cycle, including post-launch.</li><li>Live Service title experience.</li></ul></div></div>

Technical Lead/Support Technician needed for animation studio. Must have network administration, Windows OS expertise, and experience with ToonBoom Harmony & Shotgrid.

<div class="BambooRichText jss-f111">TECHNICAL LEAD / SUPPORT TECHNICIAN 
 
The IT Technical Lead / Support Technician is responsible for addressing IT support-related requests and ensuring the smooth operation of workstations, network equipment, and servers while managing and sustaining the pipeline infrastructure within our studio.
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At ARTISTS ANIMATION STUDIO, we create the best in digital animation by utilizing the passion and talent of an empowered artist workforce committed to the pursuit of excellence. We lead through constant innovation in our technology, creative abilities, and production methodology, and through the creation of a work environment where passionate leadership drives our extraordinary talent to achieve artistic excellence. We embrace communication of all forms - artistic and business - with an environment that encourages the free flow of ideas, honest feedback, fair performance evaluation, and challenges from all employees.
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WHAT YOU’LL DO
<ul>
<li>Provide IT support for in-studio and remote staff</li>
<li>Prepare, maintain, and troubleshoot user workstations and perform basic hardware repairs (PCs, Wacom Cintiqs, Huion tablets, etc.)</li>
<li>Manage the installation, licensing, configuration, and updating of software applications and operating systems including but not limited to ToonBoom Harmony, Adobe Creative Suite, Shotgrid, and Qube!</li>
<li>Follow procedure on studio inventory management for IT hardware and software</li>
<li>Maintain user interfaces designed for authoring, validating, publishing, and tracking assets as they progress through various stages of production</li>
<li>Analyze systems logs, identify issues in the system, and resolve issues as needed</li>
<li>Oversee and optimize a complex network of automated batch processes, including network switch configuration and management</li>
<li>Develop and adhere to IT standards and SOPs to maintain IT and corporate compliance</li>
<li>Ensure compliance with all network security protocols and policies among staff members</li>
<li>Actively participate in IT projects by understanding project objectives and scope, following project milestones, phases, and elements, sharing technical expertise, and providing recommendations</li>
<li>Communicate regularly and proactively with studio management and end users regarding IT-related issues, including but not limited to scheduled/unscheduled network downtime and the resolution of such outages</li>
<li>Stay updated with the most recent advancements in technology</li>
</ul>
 
WHAT WE’RE LOOKING FOR
<ul>
<li>Bachelor’s degree in Technology or Engineering, or other relevant area of study and/or equivalent job experience</li>
<li>Working knowledge of the administration of network services</li>
<li>An experienced enterprise System Administrator - installing, configuring, and troubleshooting servers, managing user accounts and permissions, ensuring system security, implementing backup and recovery procedures, and optimizing system performance to meet the organization's needs</li>
<li>Experience installing and licensing plug-ins, extensions, and software utilities</li>
<li>Familiarity with and ability to troubleshoot Windows operating systems</li>
<li>Experience with Python/Django/PySide/PyQ and JavaScript/JSON/REST</li>
<li>Experience with Shotgrid API, ToonBoom Harmony, and Qube render farm management is a plus</li>
<li>Nice to have:
<ul>
<li>Experience with 2D design and animation applications: ToonBoom (Harmony, Storyboard Pro), Adobe Creative Cloud (Animate, After Effects, Photoshop, Premiere, Media Encoder), Avid Media Composer, Shotgrid</li>
<li>Familiarity with digital video editing equipment and concepts, including color calibration of TVs and monitors</li>
</ul>
</li>
<li>An analytical thinker with strong problem-solving skills and attention to detail</li>
<li>A self-starting individual who takes the initiative to identify opportunities and develop plans to improve effectiveness and efficiency within the studio</li>
<li>A strong communicator - you can effectively communicate technical information to non-technical individuals with patience and empathy, ensuring clarity and understanding in their terms</li>
<li>Must work independently and resourcefully to address knowledge gaps related to the studio's pipeline</li>
<li>An actively engaged and collaborative contributor to a positive team environment </li>
</ul>
 
WHAT WE OFFER
<ul>
<li>Fully developed state-of-the-art pipeline and tools to support an efficient workflow</li>
<li>Leadership with a proven track record of building teams with a stellar sense of camaraderie and placing the highest value on the artists behind the art</li>
<li>A beautiful, bright studio in downtown Kelowna with a private 1000 ft patio space</li>
<li>A hybrid work model that provides the flexibility to work from home and the office, role-dependent</li>
</ul>
 
START DATE: Spring 2024
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*Candidates from Kelowna and surrounding areas are preferred, followed by those within BC.
**Applicants must have citizenship, permanent residency, or a valid work permit to be considered.
 
Our studio wholeheartedly embraces diversity and inclusion, affirming our commitment as an equal opportunity employer.
 
We thank you for your submission; only short-listed candidates will be contacted.
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