Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

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As a Senior Technical Product Manager for Vitruvian within the iGaming context, you will be responsible for leading and championing the platform. This role involves shaping and executing the platform's vision, working closely with key data verticals such as Architecture, Data Engineering, AI/ML, and Real-Time Tracking. You will be the primary liaison between the platform’s account management team, the iGaming Product team, and other key stakeholders, ensuring seamless communication and alignment of priorities. You will define and execute a unified strategic vision for the development of robust and scalable Vitruvian solutions while working with regional teams for global implementation. Collaboration with Legal, Marketing, Privacy, Product, and Program Management teams is crucial to navigate challenges and drive solutions that enhance player experiences and maximize business impact. This position offers an opportunity to shape a crucial area of the business, bringing next-generation products to market.

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Bally’s Interactive is the digital arm of one of the world’s leading entertainment providers, with tens of millions of players across the globe and an unmatched ecosystem of products spanning across the sports betting, iGaming, free-to-play, and daily fantasy spectrum. 
Our brands and sites include market movers and shakers like Bally Bet, Monkey Knife Fight, Vera&amp;John, Virgin Casino, Jackpotjoy and many more. We make our mark by embracing the diversity of our global team, challenging ourselves, and striving to make a difference for our players. 
About the Role 
We are looking for a highly skilled Senior Technical Product Manager to lead and champion our Vitruvian platform within the iGaming context. Reporting directly to the Director of Vitruvian Product, you will play a critical role in shaping and executing the platform's vision. 
The Vitruvian Platform is Bally’s proprietary solution designed to help businesses grow, improve efficiency, and achieve strategic goals through advanced data management, AI, marketing technology, and no-code real-time tracking. It supports digital transformation and data-driven decision-making, enabling businesses to streamline operations, optimize performance, and drive innovation. 
The ideal candidate brings a strong technical background, exceptional stakeholder management skills, and the ability to drive strategic alignment across cross-functional teams. You will work closely with key data verticals—including Architecture, Data Engineering, AI/ML, and Real-Time Tracking—to ensure a cohesive, scalable, and high-impact approach to data and AI across the organization. This is an opportunity to own and influence the next evolution of our Data &amp; AI ecosystem. 
This role holds end-to-end ownership of our Vitruvian platform execution across the iGaming domain. As the primary liaison between the platform’s account management team, the iGaming Product team, and various other key stakeholders, you will ensure seamless communication and alignment of priorities. 
Your mission is to define and execute a unified strategic vision, ensuring the development of robust, scalable, and high-value Vitruvian solutions that drive the iGaming vision. You will lead agile teams in delivering impactful initiatives while working closely with regional teams to enable global implementation. 
Collaboration is at the heart of this role—you will work closely with Legal, Marketing, Privacy, Product, and Program Management to navigate complex challenges, align on business objectives, and drive solutions that elevate player experiences and maximize business impact. 
As a core product for Bally’s, iGaming is a key pillar of our strategy. Sustaining customer engagement through innovative, high-impact products is critical to our ongoing success. With our cutting-edge technology, we are uniquely positioned to deliver unparalleled gaming experiences that set new industry standards. 
This role offers an exciting opportunity to shape a mission-critical area of the business—bringing next-generation products to market and making a measurable impact on both our customers and our bottom line. 
Our Team 
As a team, we are responsible for the group’s homegrown analytical platform powering Data, AI/ML, Martech, and Real-Time Tracking. You'll have the opportunity to collaborate with dynamic, like-minded, and highly skilled individuals who are passionate about their fields, thrive on collaboration, and are committed to making a lasting impact in everything they do. 
Our culture is built on creativity, integrity, and a relentless drive for excellence, with a deep commitment to innovation, technology delivery, and product success. We foster an environment that empowers growth, encourages bold ideas, and helps you reach your full potential. 
This role offers a unique opportunity to shape the future of our analytical platform. If you thrive in a fast-paced and data-driven environment, and have a passion for delivering cutting-edge solutions, we encourage you to apply for this role. 
Join us to drive the vision and strategy of Vitruvian 
Key Responsibilities 
<ul>
 <li>End-to-end requirements ownership and solutions for Vitruvian iGaming objectives.</li>
 <li>Act as the primary point of contact for all iGaming-related initiatives based on our analytical platform, providing leadership and technical guidance.</li>
 <li>Partner with regional delivery teams to optimise the use of our analytical platform, ensuring that it’s being fully leveraged.</li>
 <li>Manage the Vitruvian Product portfolio, including decisions on product evolution, prioritisation, and sunsetting.</li>
 <li>Align Vitruvian’s product development processes with the company's overarching goals and vision.</li>
 <li>Guide and support agile teams in delivering impactful iGaming initiatives, driving efficiency and best practices in execution.</li>
</ul>
Experience Required 
<ul>
 <li>Proven experience in the gambling industry, with a strong understanding of iGaming products, market dynamics, and player engagement strategies.</li>
 <li>Experience in Data, AI, and Product Management, with a track record of driving innovation and business impact.</li>
 <li>Deep expertise in Data, AI/ML, and Real-Time architectures, with the ability to bridge technical and business needs.</li>
 <li>Hands-on experience with AI/ML technologies and their practical applications in the gambling industry, including player behaviour analysis, risk management, and personalization strategies.</li>
 <li>Strategic thinker with the ability to see the bigger picture, align decisions with long-term objectives, and drive impactful, forward-looking solutions.</li>
 <li>Extensive knowledge of product management methodologies and best practices, with a strong track record of leading product strategy, execution, and innovation.</li>
 <li>Creative problem solver with a strategic mindset, able to develop innovative solutions to complex challenges.</li>
</ul>
<h4>This is what you'll get</h4> 
Different benefits packages are tailored to fit each location, but here’s a taste of what may be on offer - Annual leave - Annual bonus - Pension plan - Health insurance - Company share scheme - Volunteering days - Home office allowance - Wellness or Gym allowance 
<h4>DNA / Values</h4> 
At Bally’s Interactive, we are driven by a set of core values that we like to call our DNA. We strive to embody our DNA and keep them at the heart of everything we do! We are&nbsp;Always Ready&nbsp;to embrace change, adapt, and do what it takes to delight our customers. We believe that&nbsp;You Make the Difference, which is what gives our players the best experience and keeps them coming back. We are&nbsp;All One Team, looking out for each other, respecting diversity while connecting through a common purpose. Our teams are&nbsp;Learning Every Day&nbsp;by showing constant curiosity and the drive to learn from successes, mistakes, new experiences, and the people around us. At Bally’s we&nbsp;Love to Lead&nbsp;by thinking differently, seeking innovation, and always looking for ways to raise our game. 
<h4>Equal Opportunities</h4> 
At Bally’s Interactive, we are committed to promoting equal opportunities in employment and working conditions. Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work. We believe passionately that employing a diverse workforce is central to our success, this is our superpower. We do not discriminate against employees or job applicants on the basis of race, colour, nationality, ethnic or national origin, age, sex or sexual orientation, gender reassignment, religion or belief, marital or civil partner status, pregnancy or maternity, political opinion or disability. 
#LI-TM2 
.

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<div>About PhonePe Group:&nbsp; PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right &nbsp;environment for you is just one of the things we do. We empower people and trust them to do the right &nbsp;thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a &nbsp;big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of &nbsp;the best minds in the country and executing on your dreams with purpose and speed, join us! <iframe src="https://www.linkedin.com/embed/feed/update/urn:li:ugcPost:6602432465934082048?compact=1" width="380" height="214"></iframe></div><div>JOB DESCRIPTION &nbsp; <table> <tbody> <tr> <td> Job Objective:&nbsp; We are looking for someone who can handle disputes/chargebacks, handle stakeholders,&nbsp; be the interface&nbsp; for PhonePe Customer Support team, internal technical team and external business / services. Responsible for providing timely and accurate resolution to both technical &amp; non technical issues raised by customers on the PhonePe platform. A Recon Specialist&nbsp; is expected to address chronic system issues, provide process improvements, develop internal documentation and contribute to a team environment, all while adhering to service level agreements. </td> </tr> <tr> <td> Role Expectations:&nbsp; &nbsp; <ul> <li>Analysis of disputes/chargebacks with end to end closure post discussion with relevant stakeholders.</li> <li>Developing, owning and monitoring solutions for production and non-production environments and applications.</li> <li>Flexible to take up extra Initiative or additional work as per the organizational requirement&nbsp;</li> <li>Provide feedback from customer users to the team.</li> <li>Maintain on-going record of problem analysis and resolution activity in an on-call tracking system Desired Skills &amp; Education.</li> <li>Diagnosing, troubleshooting and fixing issues related to Customer payments.</li> </ul> </td> </tr> <tr> <td> Experience, Skills, Qualifications: <ul> <li>2-3 years of experience in dispute management and in NPCI products.</li> <li>Proven success in a fast paced production support environment.&nbsp;</li> <li>Good in problem solving and analytical skills.&nbsp;</li> <li>Demonstrated ability to communicate effectively in writing, ideally with a successful track&nbsp;</li> <li>Record of responding to/resolving customer issues through written communication Excellent written and oral communications skills&nbsp;</li> <li>Prior experience in e-commerce or payments / web services domain as a Technical support executive • Ability to effectively work with cross functional teams.</li> <li>&nbsp;Possess ability to understand business problems and provide solutions/information related to the business requirements.&nbsp;</li> </ul> </td> </tr> </tbody> </table> &nbsp;</div><div>PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) <ul> <li style="text-align: left;">Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance</li> <li style="text-align: left;">Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System</li> <li style="text-align: left;">Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program</li> <li style="text-align: left;">Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy</li> <li style="text-align: left;">Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment&nbsp;</li> <li style="text-align: left;">Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy</li> </ul> Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe <a href="https://blog.phonepe.com/tagged/people" target="_blank">on our blog</a>. <a href="https://www.phonepe.com/careers/" target="_blank">Life at PhonePe</a> <a href="https://www.phonepe.com/press/" target="_blank">PhonePe in the news</a></div></div><div class="divider" role="separator"></div>

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