Dash0

Senior Product Engineer - Backend

Enterprise Solutions Architect - EMEA

Event Marketing Manager

Enterprise SDR

Enterprise Account Executive

RevOps Engineer

Enterprise Solutions Architect

Dash0 is building an easy-to-use, OpenTelemetry-native observability platform. As a Senior Product Engineer - Backend, you will be a vital part of the engineering team, developing, testing, and supporting the SaaS product to create a seamless and delightful customer experience. You will design and implement new features, optimize performance, and contribute to the product's intuition and user-friendliness.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Dash0</h3>Imagine a world where observability is... well, easy. That’s what we’re building at Dash0. We’re not just another observability company, we’re a team of passionate experts who are obsessed with making observability accessible and delightful for every developer.We are OpenTelemetry-native, ensuring seamless interoperability within modern observability ecosystems, and our “welcome present” to the OpenTelemetry community, OTelBin, a free editing, visualization, and validation tool for OpenTelemetry collector configurations, has been extremely well received.Our mission is to make Dash0 the best observability experience in the world, and we’re seeking driven talent to shape that journey and grow alongside us.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Opportunity</h3>At Dash0, you'll be a vital part of our engineering team, responsible for developing, testing, and supporting our SaaS product. Your mission? To create a seamless and polished experience that delights our customers.You'll work closely with your fellow engineers and product managers to design and implement new features, always seeking opportunities to improve and enhance Dash0. Your insights and ideas will be key to making our product even more intuitive and user-friendly.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You’ll Do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ensure quality code: You'll write a variety of tests, from unit and integration tests to performance tests, to guarantee the stability and reliability of Dash0.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Think beyond the code: You'll consider the operational aspects of our product, ensuring it runs smoothly, is easy to maintain, and provides the right observability signals for monitoring.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Optimize for performance: You'll focus on improving the performance and stability of our backend components, ensuring a seamless and responsive experience for our customers. This includes finding ways to optimize data storage and retrieval for maximum efficiency.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Share your knowledge: You'll actively contribute to documentation, share your expertise with the team, and communicate effectively with both technical and non-technical audiences.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Be a customer advocate: You'll work directly with customers and Customer Success team to troubleshoot issues, answer questions, and ensure they have a positive experience with Dash0.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who You Are</h3>You're a passionate and pragmatic software engineer with a knack for building exceptional backend applications. You have:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A deep understanding of what it takes to build high quality and performant solutions and a strong product sense.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Hands-on experience with cloud-native technologies and a track record of managing production applications.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Mastery of either Go or Java (and some previous contact with the other).</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Extensive knowledge of various storage solutions, including ClickHouse (ideally), and an understanding of their strengths and weaknesses.</li></ul>Ideally, you also have:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience using or developing observability solutions.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Familiarity with OpenTelemetry and/or Prometheus.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience optimizing storage solutions for performance, collaborating with SRE teams.</li></ul>And you:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Hit the ground running and value autonomy, but you also know when to reach out for support.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Are an effective communicator who values documentation and knowledge sharing.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Are eager to learn, challenge yourself, and contribute to the growth of Dash0 and your teammates.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Are looking forward to participating in the OpenTelemetry community, sharing your insights at conferences, and contributing to the broader observability ecosystem.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why You'll Love Working at Dash0</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive salary & equity package.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Fully remote company and a flexible work environment.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Quarterly come-togethers in Europe for fun, team-building and discussions.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Collaborative and supportive team culture.</li></ul><a href="https://jobs.ashbyhq.com/dash0/22fc8d57-5d22-4510-83ba-7147362657a6/application" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Apply for this Job</a>This site is protected by reCAPTCHA and the Google <a href="https://policies.google.com/privacy" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Privacy Policy</a> and <a href="https://policies.google.com/terms" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Terms of Service</a> apply.

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Granted

Founding Marketing Lead

Product Support Manager, Healthcare Advocacy

Dash0 is building an easy-to-use, OpenTelemetry-native observability platform. As an Enterprise Solutions Architect specializing in Customer Experience and Success, you will optimize the user journey from registration to product utilization. This involves conducting POCs, delivering demos, engaging at trade shows, and providing technical support to ensure a seamless and valuable experience for users, collaborating with product and support teams to enhance customer satisfaction and product value.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Dash0</h3>Imagine a world where observability is... well, easy. That’s what we’re building at Dash0. We’re not just another observability company, we’re a team of passionate experts who are obsessed with making observability accessible and delightful for every developer.We are OpenTelemetry-native, ensuring seamless interoperability within modern observability ecosystems, and our “welcome present” to the OpenTelemetry community, OTelBin, a free editing, visualization, and validation tool for OpenTelemetry collector configurations, has been extremely well received.Our mission is to make Dash0 the best observability experience in the world, and we’re seeking driven talent to shape that journey and grow alongside us.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Opportunity</h3>As a Solution Architect specializing in Customer Experience and Success, you will play a key role in optimizing and enhancing the user journey. This position requires a blend of technical expertise, analytical skills, and collaborative abilities to ensure a seamless and valuable experience for users. Your focus will be on improving user interactions from initial registration through to maximizing product utility, including conducting POCs, delivering demos, engaging at trade shows, and providing support.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You’ll Do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Customer Journey Optimization:</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Analyze and optimize the user's journey from registration to full product value utilization.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop and implement data gathering strategies to generate insights for enhancing user experience.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Collaborate with product teams to identify and resolve roadblocks in the user journey, ensuring an intuitive learning curve.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Customer Success Support:</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work closely with customer support and success teams to align efforts with the customer experience vision.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Contribute to initiatives that empower customers to fully utilize product value through effective support and success strategies.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Technical Engagement:</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop and execute Proofs of Concept (POCs) to demonstrate product capabilities and value.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Prepare and deliver engaging product demos to potential and existing customers.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Participate in trade shows and industry events, delivering talks and presentations to promote solutions.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide technical support and guidance to customers, addressing their queries and issues effectively.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who You Are</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Soft Skills:</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Communication Skills: Excellent interpersonal and verbal communication skills, able to explain complex concepts to different audiences.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Problem-Solving Skills: Strong analytical and problem-solving abilities to resolve customer issues and drive satisfaction.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Empathy and Customer Focus: Understand customer needs and demonstrate empathy to enhance customer satisfaction and loyalty.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Adaptability: Ability to adapt to changing situations and customer demands.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Presentation Skills: Ability to deliver engaging presentations and talks to various audiences.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Hard Skills:</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Customer Relationship Management (CRM): Experience with CRM software like Salesforce or HubSpot.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Data Analysis: Ability to analyze customer data and metrics.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Project Contribution: Participate in projects related to customer experience enhancement.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strategic Input: Contribute to strategic planning related to customer acquisition, retention, and satisfaction.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Technical Understanding: Understanding of the product suite and technical challenges faced by customers.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Technical Demonstration: Ability to create and conduct technical demos.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">POC Development: Experience in developing and executing Proofs of Concept.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Education:</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in Informatics, Software Engineering, Business Administration, Marketing, Communication, or a related field.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why You'll Love Working at Dash0</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive salary & commission structure</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Equity participation</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Collaborative and supportive team culture</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Clear path for career development</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.