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GigaFun Studios

We are a mobile-gaming studio & we love telling beautifully crafted stories with cultural resonance. We aim to create a new benchmark in casual games for Indian and global audiences. Our games are Casual, Fun, and familiar because of local cultural themes. Our Vision is to bring world class gaming experiences to the Indian audiences and to build truly Indian experiences for the world. We aim to bring together people who share the same vision and are looking to make it a reality.

Videogames Customer Service Representative for puzzle game (WRITTEN SUPPORT)

Mexico City, Mexico City, Mexico (On-Site)

Customer Service

Operations

8 Hours ago

1 skills required for this role

Job Description

Due to COVID-19, we are currently offering TEMPORARY remote positions and you must be available to come to work in our office when the project requires it.

Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.

-This post is meant to create a pool of candidates for future positions within the company-

POSITION SUMMARY:

Player Support communicates with with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).

Requirements

  • Strong written and verbal communication skills in English.
  • Ability to multi-task.
  • Ability to easily adapt in a constant evolution environment
  • Excellent customer service skills
  • Ability to actively listen to instructions and execute tasks communicated.
  • Full-time availability
  • High School Diploma preferred but not required.
  • Living in Mexico City or Estado de Mexico.

Benefits

  • Salary: $12,500 gross (before taxes)
  • Project bonus: $400 USD after training
  • Law Benefits.
  • 2 days off.
  • Career path.

After 3 months:

Medical expenses insurance.

Saving funds.

Grocery tickets ($1,200)

Here you can watch some videos from our official FB account regarding this position:

https://www.facebook.com/watch/?v=612148667236746&...

https://www.facebook.com/watch/?v=570454408169826&...

https://www.facebook.com/watch/?v=1108036716785896...

PRIVACY POLICY:

Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and acknowledge that your data will be managed in accordance with our privacy policy (http s: // ww w. keywordsstudios .com/privacy-policy).

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