Grammarly

Customer Onboarding Manager

Analytics Engineer

Senior Creative Producer (Digital)

Sr. Customer Success Manager, Grammarly for Education

Sr. Customer Success Manager, Grammarly Business

Staff Design Program Manager (Growth Design)

Staff Design Program Manager (Agents and Orchestra)

This Customer Onboarding Manager role focuses on delivering value to customers by developing strong relationships, driving product adoption, and ensuring high customer satisfaction. The role involves managing multiple implementations, showcasing product features, and gathering customer insights. You will be instrumental in building new processes, optimizing the customer journey, and collaborating with sales, customer success, and product teams to drive long-term retention and growth for businesses worldwide.

Senior Manager, Workplace Experience, AMER

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Opportunity</h3>To achieve our ambitious goals, we’re looking for a Customer Onboarding Manager to join our Customer Onboarding team. This role will deliver value to our customers, develop strong relationships that drive adoption and high customer satisfaction, and gather customer insights to share with internal teams. The person in this role will drive multiple implementations for our customers, showcasing features and business impact, leading to a successful customer onboarding experience.Our go-to-market teams are shaping the future of workplace communication. As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI writing tools. We strive to ensure that every organization can communicate effectively and efficiently. If you are passionate about transforming the way professionals connect and collaborate, we would love to hear from you.As a Customer Onboarding Manager, you will be instrumental in bringing our product to businesses worldwide. You will be part of our rapidly growing Customer Onboarding team, building new processes, onboarding our customers, and driving adoption and time-to-value while implementing a next-generation customer engagement motion that blends the best of proven approaches with rule-breaking ways to create an end-to-end approach that maximizes value for our clients.You will work closely with our sales, customer success, and product teams to develop and execute onboarding strategies that optimize the customer journey and drive long-term customer retention and growth. Furthermore, in this role, you will:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Become the trusted advisor for our most significant and strategic customers, driving adoption of our product features, building relationships with key stakeholders, and delivering ROI and time-to-value quickly and efficiently.</li><li class="leading-relaxed">Continuously analyze and optimize the onboarding process to improve customer satisfaction, retention, ROI, value, and product adoption.</li><li class="leading-relaxed">Assess and understand our ever-changing customer needs and market trends to ensure our onboarding strategy remains relevant and practical.</li><li class="leading-relaxed">Work closely and collaborate with customer success, sales, product, and engineering teams to drive customer value quickly and effectively while helping to establish expansion paths.</li><li class="leading-relaxed">Be adaptable, easily navigate ambiguous situations, and pivot your approach when needed.</li><li class="leading-relaxed">Be resourceful and self-motivated, take initiative, work independently, and always look for new ways to improve skills and contribute to the team.</li><li class="leading-relaxed">Establish and develop deep cross-functional relationships within by partnering with key stakeholders, driving profound discovery, determining how we can help them meet their objectives and realize value, and creating a plan based on their goals.</li><li class="leading-relaxed">Have intense project management rigor and strong communication and presentation skills.</li><li class="leading-relaxed">Conduct regular account status reports, sharing metrics and insights to help identify new opportunities, highlight successes, bridge gaps, and ensure customers see ROI.</li><li class="leading-relaxed">Contribute to content and process improvements across the customer lifecycle to continuously improve the customer experience.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Has 2+ years of relevant experience in onboarding customers in professional services in a SaaS environment.</li><li class="leading-relaxed">Builds strong relationships with people, understands their needs and goals, identifies creative solutions, and manages action items through to completion.</li><li class="leading-relaxed">Can synthesize quantitative and qualitative data, make data-driven decisions, and use incomplete data to identify gaps and opportunities.</li><li class="leading-relaxed">Has a proven track record of delivering very high customer satisfaction scores.</li><li class="leading-relaxed">Actively advocates for customers, working cross-functionally with PMs, engineers, marketers, and others to delight customers and help them meet their business goals while empathizing with other teams’ processes and priorities.</li><li class="leading-relaxed">Relentlessly sets aggressive short-and long-term goals and possesses a strong internal drive to achieve them.</li><li class="leading-relaxed">Experience working with various stakeholders, from senior executives of large companies to technical stakeholders, managers, and end users.</li><li class="leading-relaxed">Actively contributes to voice customer initiatives, provides customer feedback to other teams, aids in prioritization, and follows through to resolution.</li><li class="leading-relaxed">Uses systems such as a CRM to track all customer-related activities and deliverables, manage pipelines, and project revenue.</li><li class="leading-relaxed">Works to realize business value and expand customer relationships through deep knowledge of customer needs rather than a feature list.</li><li class="leading-relaxed">Has a general understanding of subscription business models, including freemium, free trial, account expansion, and upsells.</li><li class="leading-relaxed">Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.</li><li class="leading-relaxed">Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.</li><li class="leading-relaxed">Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.</li></ul>

thumbnail_Rockstar.webp

Rockstar.webp

Rockstar Jobs

thumbnail_EA.webp

EA.webp

EA Jobs

thumbnail_Playstation.webp

Playstation.webp

Playstation Jobs

small_Ubisoft.webp

thumbnail_Ubisoft.webp

Ubisoft.webp

Ubisoft Jobs

thumbnail_Epic Games.webp

Epic Games.webp

Epic Game Jobs

thumbnail_Riot Games.webp

Riot Games.webp

Riot Jobs

08cafc09dac48d655284704f063dc64e.webp

CDPR Jobs

80ad888d-4837-48d9-8b65-0ffdee910f35.webp

Krafton Jobs

thumbnail_a14feb4b393500244d0b8864bda07b2c.webp

a14feb4b393500244d0b8864bda07b2c.webp

Twitch Jobs

thumbnail_865c7fd0-1ffd-4000-80b6-1e69d6665257.webp

865c7fd0-1ffd-4000-80b6-1e69d6665257.webp

Larian Jobs

thumbnail_02_21_2024__11_00_53.webp

02_21_2024__11_00_53.webp

Wargaming Jobs

medium_naughty dog.webp

small_naughty dog.webp

thumbnail_naughty dog.webp

naughty dog.webp

Naughty Dog Jobs

large_netflix.webp

medium_netflix.webp

small_netflix.webp

thumbnail_netflix.webp

netflix.webp

Netflix Jobs

large_supercell.webp

medium_supercell.webp

small_supercell.webp

thumbnail_supercell.webp

supercell.webp

Supercell Jobs

zynga_logo.jpg

Zynga Jobs

Test your Unity Animations knowledge with this quiz! Explore concepts like Animator Controller, Blend Trees, and many more.

Test your Unity UI knowledge with this quiz! Explore essential concepts like Canvas, EventSystem and many more. 

Challenge yourself with this Unity Input System quiz! Test your skills in input mapping, device handling, and action events.

Take your Unity skills to the next level with Part 3 of this quiz, covering scripting, physics, rendering, and performance optimization!

Test your Unity expertise with this quiz, covering initialization to advanced rendering and physics!

Test your Unity knowledge with this comprehensive quiz, covering everything from MonoBehaviour basics to advanced physics, rendering, and optimization techniques across multiple difficulty levels!

Assess your knowledge of Unity's Rigidbody component and its advanced physics interactions with this in-depth quiz!

Test your understanding of Unity’s Physics, Movement, and MonoBehaviour with this insightful beginner-friendly quiz!

Dive into the fundamentals of open-world game development in Unity with this beginner-friendly quiz.

Challenge yourself with this beginner-friendly quiz on building an endless runner in Unity!

Test your beginner-level knowledge of Unity platformer development with this engaging quiz.

Test your basic knowledge of Unity and Unreal Engine with this beginner-friendly quiz on game development fundamentals.

This assessment evaluates your understanding of Unity's component-based architecture, how GameObjects and their components interact, the hierarchy system with nested GameObjects, and how to reference them in scripts.

This assessment evaluates your understanding of Unity's NavMesh system, including navigation baking, NavMeshAgents, pathfinding, obstacles, and scripting interactions with NavMesh to create AI-driven movement.

An assessment to test the correct usage of Unity's events and lifecycle functions in the context of the game "Clash Royale"

- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Programming Patterns! 📋- This assessment gives us an idea of your code architecture skills - Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your OOPs skills! 📋- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills - Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Unity Skills 📋 - This assessment gives us an idea of your Unity fundamentals - Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc. - 9 questions: 9 Multiple Choice - Minimum score needed to qualify: 80% - Average time to complete: 5 to 10 minutes

Salesforce

Staff Software Engineer, Infrastructure

CRM & Marketing Technology Manager - EMEA

Senior Experience Consultant- UX/UI

Performance Engineer (SMTS, LMTS)

Evoplay games

Business Development Manager

Junior QA Engineer

Wrike

Enablement Business Partner – Pre-Sales and Post-Sales

Silicon Labs

Design Engineering Intern

Tencent

Research Engineer

The Webapp Infrastructure (WIN) pillar provides tools for hundreds of developers to work safely and productively in a large codebase. This role is for the Webapp Infra Reliability Engineering (WIRE) team, which develops, runs, and scales core components of Slack’s Webapp Infrastructure and Product, including API servers, asynchronous job processing, caching, and rate limiting. The team focuses on improving visibility, speed, and safety of Slack’s distributed application architecture, driving reliability, infrastructure upgrades, and operational efficiency. The Staff Software Engineer will support Webapp’s infrastructure, define reliability solutions, automate maintenance, manage deployments, and participate in on-call rotation.

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing wellanddoing good – you've come to the right place.

Named Account Executive - Retail / CPG CDMX

Lead, Specialist SE

Program Strategy Senior Director

Associate Forward Deployed Engineer (FDE), Public Sector

Deployment Strategist, Public Sector

Manager, Field Activation

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Team</h2>The Webapp Infrastructure (WIN) pillar provides the tools to make it possible for hundreds of developers to develop in a multi million line codebase with safety and productivity at the forefront. WIN handles maintenance and upgrades of the Hack programming language, static analysis tooling, widely used libraries in the codebase, as well as tuning and debugging the HHVM runtime and other services it depends on. With two teams: Runtime, Async Services, and Core Libraries (RASCL) and Webapp Infra Reliability Engineering (WIRE), the Webapp Infrastructure pillar supports the middle layers of the stack above our compute infrastructure and below the product code. This role is open for the WIRE team.The WIRE team develops, runs and scales core components of Slack’s Webapp Infrastructure and Product. We own, maintain, and improve the systems that power Slack’s API servers, asynchronous job processing, caching, and rate limiting. We continuously seek to improve the visibility, speed, and safety of Slack’s distributed application architecture! Part of the team’s charter is also to drive high priority efforts for reliability, infrastructure upgrades, migrations, capacity planning, operational efficiency and simplification.We know we’ve done our job correctly when none of our users think about us. In other words, Slack just works seamlessly!On this team, you will combine your software and systems engineering expertise to run large-scale, distributed, fault-tolerant services. We welcome new perspectives and strategies to address evolving challenges to reliability. We collaborate with many Infrastructure and Product engineering teams at Slack to continuously improve shared technology and processes.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you will be doing</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Directly support multiple components of Webapp’s infrastructure, including monitoring and visibility automation, and other infrastructure tooling.</li><li class="leading-relaxed">Define and build solutions to improve the reliability and resilience of our services.</li><li class="leading-relaxed">Write code to automate maintenance and reduce the need for manual intervention.</li><li class="leading-relaxed">Help define SLA/SLOs for Webapp infrastructure, manage code deployments, fixes and software updates, and automate our operational processes.</li><li class="leading-relaxed">Have an operational responsibility in addition to being a software developer. You will participate in the team's on-call rotation, assist with triaging and addressing production issues, and respond to incidents.</li><li class="leading-relaxed">Review code and get your code reviewed; mentor and be mentored by other engineers. Teamwork is what makes the dream work.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you should have</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Familiarity and experience with software development, including traditional operations and/or infrastructure tooling.</li><li class="leading-relaxed">Experience managing critical production infrastructure, maintaining reliability and uptime, and having a customer first view of operational safety.</li><li class="leading-relaxed">Experience with functional or imperative programming languages such as Ruby and Go.</li><li class="leading-relaxed">Experience with Chef, Terraform, cloud infrastructure (ideally AWS), IAMs, Docker, Linux, and observability tools such as Logstash, Kibana, Prometheus, and Grafana.</li><li class="leading-relaxed">Strong collaboration skills: collaborating is core to how we operate and this excites you! To us, this means working with other teams on cross functional projects as well as day-to-day collaboration.</li><li class="leading-relaxed">Familiarity with operational metrics, experience with incident management and strong debugging skills.</li><li class="leading-relaxed">Bachelor’s degree in Computer Science, Engineering or related field, or equivalent training or work experience.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Bonus Points</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience as a Site Reliability Engineer (SRE), or as a platform or infrastructure engineer building and managing reliability mechanisms on distributed infrastructure.</li><li class="leading-relaxed">Comfortable with deploying, operating and debugging distributed systems on Linux at scale.</li><li class="leading-relaxed">Experience with AWS infrastructure at scale.</li><li class="leading-relaxed">Experience with HHVM, mcrouter, and memcached.</li><li class="leading-relaxed">Ability to dig deep across multiple layers of the stack, from networking and virtualization to configuration management and packaging.</li><li class="leading-relaxed">Experience working within highly regulated environments where an understanding of FEDRAMP/NIST frameworks were essential.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Core Infrastructure is a diverse and inclusive team that treats their colleagues exceptionally well. We are happy to help you learn what you need to know; and we encourage and support each other’s growth and thus it’s not expected that you would have expertise across all of these areas. The team looks for people who are curious, inventive, and work to be a little better every single day. In our work together, we aim to be smart, humble, hardworking and, above all, collaborative. Come join us!</li></ul>

Follow Mayank - career advice

Follow Mayank Grover for game development resources

Free | C# | Midnight Pizza Fight

Free | C++ | Lethos

Free | C++ | Pong

Follow Abhishek - tech content

Follow Abhishek Smith for game programming content

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.