<p>Game tech and platform company, creators of HypeHype and BADLAND ✪ operating independently in partnership with Supercell</p>

HypeHype Inc.

Lead Data Analyst

C++ Programmer

Lead Data Analyst for mobile game development with focus on product growth, requiring SQL, data visualization, and A/B testing expertise.

<div class="mx-auto max-w-[750px] prose font-company-body overflow-hidden break-words [&amp;_ol_li_li]:list-[lower-alpha]" data-controller="careersite--responsive-video">
    <p>HypeHype Inc. (previously Frogmind) is an award-winning independent  mobile games studio from Helsinki founded in 2012. We are best known for  our games: BADLAND series, Badland Brawl and Rumble Stars series which have garnered over 180 million players and have won multiple industry awards. </p><p>Our new ambitious goal is to enable anyone to become a game maker in  the same way YouTube &amp; TikTok did with video creators. We are  building a new social user-generated content platform for creating,  remixing and playing online games with a mobile phone, tablet or  desktop. <strong>HypeHype</strong> (currently in early access) offers  all the tools for making modern games and takes game creation from  months of complex PC development to just hours of visual editing on the  go.&nbsp;<br></p><p>We are looking for a highly skilled and motivated <strong>Lead</strong><strong>&nbsp;Data Analyst</strong> to join our dynamic team. As a Senior Product Data Analyst, you will play a critical role in shaping our product development strategy by analyzing and interpreting data to provide actionable insights. Your prior experience working as an analyst in a product development and growth project is essential for this role.&nbsp;<br></p><figure><lite-youtube videoid="6wr8R3SWUA4" title="Play: Video"></lite-youtube></figure><h3><br></h3><h3>Responsibilities</h3><ul> <li>Collaborate with the product team to define key metrics and goals for product performance evaluation</li>
<li>Analyze complex data sets to identify patterns, trends, and insights to support decision-making in product development</li>
<li>Identify opportunities for product optimization and growth through data-driven analysis</li>
<li>Develop and implement data collection methods to gather relevant information from various sources, including in-product telemetry, user feedback, and external data</li>
<li>Design and maintain data models, dashboards, and reports that provide actionable insights to stakeholders</li>
<li>Conduct A/B testing and user segmentation analysis to evaluate the impact of new features and changes on player behavior and engagement</li>
<li>Present findings and recommendations to cross-functional teams in a clear and concise manner</li>
<li>Stay up-to-date with industry trends, best practices, and emerging technologies related to product analytics in the gaming and social media industries</li>
</ul><p><strong><br></strong></p><h3><strong>Requirements</strong></h3><ul> <li>Years of experience as a data analyst in a product development &amp; growth project(s)</li>
<li>Proficiency in SQL and experience working with relational databases.</li>
<li>Proficiency in data analysis and visualization tools such as Python, R, Tableau, or Power BI.</li>
<li>Experience with statistical analysis and A/B testing methodologies.</li>
<li>Solid understanding of product development lifecycle and key performance indicators (KPIs) in the gaming / software industry.</li>
<li>Strong analytical and problem-solving skills with a keen attention to detail.</li>
<li>Excellent communication skills, with the ability to effectively convey complex findings to both technical and non-technical stakeholders.</li>
<li>Passion for gaming and a deep understanding of the gaming industry landscape.</li>
</ul><p>&nbsp;</p><h3>We offer</h3><ul> <li>Freedom to design your own workflow to get the very best out of yourself</li>
<li>Choose your own laptop/workstation and gadgets</li>
<li>Competitive compensation including an option plan (everyone in HypeHype is an owner of the company)</li>
<li>Opportunity to work with epic industry vets</li>
<li>Work in a well-connected studio known for excellence</li>
<li>Flat hierarchy environment where your opinion counts</li>
<li>Be part of changing the gaming industry for good</li>
</ul><h3><br></h3><h3>About HypeHype Inc.</h3><ul> <li>Currently strike studio of 45 developers</li>
<li>In a long-term partnership with Supercell</li>
<li>Located in the center of Helsinki, with inside access to bus &amp; metro station</li>
<li>Winner of the Apple Design Award &amp; iPad Game of the Year and many other awards since then</li>
<li>Well financed</li>
<li>Well connected (within the industry and with the platform holders)</li>
</ul><p>&nbsp;</p><p>Please include your CV and motivation letter to the application!</p>
  </div>

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<h2><strong>About AlphaSense:&nbsp;</strong></h2> 
<p style="text-align: justify;"><span style="font-size: 12pt;">The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. </span></p> 
<p style="text-align: justify;"><span style="font-size: 12pt;">The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&amp;P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!</span></p>
<div><h3><strong>Summary</strong></h3> 
<p>Reporting to Billing &amp; Collections Manager the position will be the primary point of contact for a variety of AR related activities focused on resolving client communications regarding billing and collections inquiries, as well as internal requests regarding the same. This role will be responsible for overseeing all vendor onboarding and third-party platform management. With an emphasis on prompt and accurate communications the ideal candidate will be able to strictly adhere to our companies SLA standards and ensure every message is escalated accordingly if it cannot be actioned in real time directly. You will work as part of a growing team at a well-funded growth-stage tech company, and you will have direct communications with clients and several internal teams. There will be significant opportunity to advance your career as the company scales.</p> 
<h3><strong>Qualifications</strong></h3> 
<ul> 
<li>Preference for a candidate with a BCOM / MCOM/ BBA / MBA in Finance.</li> 
<li>2+ years of experience in O2C collections, Vendor Onboarding, Revenue recognition &amp; reconciliation and Email Queue or Case Management.</li> 
<li>Preference for candidates who have worked with Salesforce and Maxio/NetSuite.&nbsp;</li> 
<li>Primary Skills: Excellent Written and Verbal Communication, Data Management, Customer Service, Billing and Collections Experience, Problem Solving and Multitasking.&nbsp;</li> 
<li>Secondary Skills: Time Management Skills, Ownership of case management, Excel and Gsuite.</li> 
</ul> 
<h3><strong>Key Responsibilities</strong></h3> 
<ul> 
<li><strong>Email Queue Management: </strong>Will be responsible for keeping the combined Billing &amp; Collections email queue within 24 business hours SLA; the candidate will work as the primary point of contact for all new email threads to ensure routine questions and vendor onboarding requests are dealt with in a timely manner or escalated internally where appropriate. Existing threads will be assigned and connected to the dedicated AR Lead or Biller where applicable and appropriate. Some specific responsibilities include but are not limited to:</li> 
<ul> 
<li>The Queue Specialist will handle the completion of Banking Forms and provide other such Financial documentation such as W9’s, Tax Certificates, etc. – any forms requiring internal escalation, the Queue Specialist will manage the corresponding case until the client or internal contact is provided what is needed.</li> 
<li>The Queue Specialist will resubmit invoices through the billing system by email or by vendor portal as needed if the client provides updated billing information post sale/renewal.&nbsp;</li> 
<li>The Queue Specialist will respond to urgent escalation requests and flag internally the appropriate party for support, where needed.&nbsp;</li> 
<li>The Queue Specialist will ensure all open cases are being managed by the team and actioned in a timely manner, once assigned.</li> 
</ul> 
<li><strong>Vendor Onboarding: </strong>The Queue Specialist will routinely handle the creation and documentation of external third party vendor websites for the internal usage of the Billing &amp; Collections team through a consolidated password sharing application for security purposes.</li> 
<li><strong>Contract Review</strong>: Review contract and SFDC data, audit sales orders and invoices within the billing system and ensure they are delivered successfully to clients (and meet client requirements). Ensures compliance with company policies and procedures. Understanding contract structure, billing practices, and customer policies from both a customer-facing and a finance department perspective; Must be able to resolve simple billing issues without escalation and know when to flag a case for internal audit by the biller and management team per specified protocols.&nbsp;</li> 
</ul> 
<p><strong>Note: -&nbsp;</strong>We are looking for candidate who is ready to work in NY or EST shift hrs.</p> 
<p>Immediate Joiners will be preferred.</p> 
<h3><strong>Skills And Requirements</strong></h3> 
<ul> 
<li>Minimum 2 years’ experience in AR, O2C and collections process, whether directly as a biller, a collections specialist or a queue management specialist.</li> 
<li>Advanced proficiency in Excel is encouraged.&nbsp;</li> 
<li>Strong analytical skills are essential; the ideal candidate will have a keen eye for detail and will not allow emails or cases to fall through the cracks.</li> 
<li>Strong oral and written communication skills in English with the ability to effectively gather and convey information via e-mail or phone with people located in other non-local offices and in different time zones.</li> 
<li>Experience with Maxio, NetSuite, Sage Intacct and Salesforce will be preferred.</li> 
<li>The ideal candidate will be a self-motivated, proactive, deadline-oriented, fast learner, who is an organized, dedicated, flexible, hands-on team player with excellent problem-solving skills. "Roll-up-the-sleeves" approach is required. Comfortable in an unstructured, dynamic, fast-paced environment.</li> 
<li>Extended hours required during peak business periods – financial close, audit periods, and as required by management.</li> 
<li>Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared. Perform account reconciliations (with banks and payment gateways). Maintain the billing system. Generate invoices and account statements as needed upon request.</li> 
<li>Monitor and collect accounts receivable email queue; strengthen and grow relationships with clients by communicating with customers regarding past-due accounts and ensuring the AR Lead responsible for primary outreach is keeping to their queue.</li> 
<li>Support other accounting and finance team members and assist in general financial management and analysis. Proficiency with Microsoft Office (Excel, Word, etc) and Google Drive. Ability to work independently, and exercise integrity and confidentiality in handling information.</li> 
<li>Ensure accurate and timely invoicing through the resolution of client invoicing issues. Interface with the sales, and customer delivery teams in the field. Ensure compliance with client systems.</li> 
<li>Timely and efficient monthly close through the support of the Finance team on any ad hoc requests that require time sensitive attention and support from the Billing &amp; Collections team the Queue Specialist may be able to assist on.</li> 
</ul>
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<div>
<p><span style="font-size: 12pt;">AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.</span></p> 
<p><span style="font-size: 12pt;">In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.</span></p> 
<p><span style="font-size: 12pt;"><span style="text-decoration: underline;">Recruiting Scams and Fraud</span></span></p> 
<p><span style="font-size: 12pt;">We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:</span></p> 
<ul> 
<li style="font-size: 12pt;"><span style="font-size: 12pt;">AlphaSense never asks candidates to pay for job applications, equipment, or training.</span></li> 
<li style="font-size: 12pt;"><span style="font-size: 12pt;">All official communications will come from an @<a href="http://alpha-sense.com/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://alpha-sense.com/&amp;source=gmail&amp;ust=1740162734907000&amp;usg=AOvVaw2sfhQUZloRzVpQ4Yj1Ftlo">alpha-sense.com</a>&nbsp;email address.</span></li> 
<li style="font-size: 12pt;"><span style="font-size: 12pt;">If you’re unsure about a job posting or recruiter, verify it on our&nbsp;<a href="https://www.alpha-sense.com/careers/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.alpha-sense.com/careers/&amp;source=gmail&amp;ust=1740162734907000&amp;usg=AOvVaw3I0CFwb1ser7ImCRD48YOl">Careers page</a>.</span></li> 
</ul> 
<p><span style="font-size: 12pt;">If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.</span></p>
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