NetEase Games, the video games division of NetEase, Inc., is a leading global video game developer and publisher, with operations in nine countries including owning global games studios that operate independently in North America, Europe and Japan.We have developed and published international titles such as Knives Out, Harry Potter: Magic Awakened, and Naraka: Bladepoint.NetEase Games works with other industry leaders and premium intellectual property holders to co-develop, distribute and market video games and content to players globally. Since our founding in 2001, we have developed or published hundreds of mobile, console and PC video games.

NetEase Games


Product Manager - Content Ecosystem

Marketing Campaign (IP/Branding)

Esport Specialist

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Senior Platform Relations

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Senior Marketing Leader

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NetEase Games, a leading internet technology company, is seeking a Product Manager for its Content Ecosystem. This role involves building and optimizing player-driven creative ecosystems, planning and executing marketing campaigns, and managing UGC development. The manager will monitor content operation data to enhance business objectives, establish relationships with creators, and conduct user research to optimize the ecosystem. The position requires a strong understanding of content formats, user empathy, and a data-driven approach to drive business growth.

Senior PR Manager

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About NetEase Games:</h2>As a leading internet technology company based in China, NetEase, Inc. (NASDAQ: NTES and HKEX: 9999, “NetEase”) provides premium online services centered around content creation. With extensive offerings across its expanding gaming ecosystem, the Company develops and operates some of China’s most popular and longest-running mobile and PC games. Powered by industry-leading in-house R&D capabilities in China and globally, NetEase creates superior gaming experiences, inspires players, and passionately delivers value for its thriving community worldwide. By infusing play with culture and education with technology, NetEase transforms gaming into a meaningful vehicle to build a more entertaining and enlightened world.NetEase’s ESG initiatives are among the best in the global media and entertainment industry, earning it a distinction as one of the S&P Global Industry Movers and an “A” rating from MSCI. For more information, please visit: <a href="http://ir.netease.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">http://ir.netease.com/</a><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Responsible for building the product content ecosystem, deeply understanding and analyzing the player-driven creative ecosystem. Plan marketing campaigns based on product features, user insights, and trending topics, participate in execution, and take accountability for communication results.</li><li class="leading-relaxed">Oversee and manage the development of the player UGC ecosystem, optimize ecosystem operation strategies, design omni-channel player ecosystem operation plans, and drive implementation.</li><li class="leading-relaxed">Monitor and analyze content operation data, employ various operational methods to enhance business objectives, and take responsibility for multiple metrics such as content creation, consumption, and traffic acquisition.</li><li class="leading-relaxed">Establish and maintain relationships with high-quality content creators, conduct periodic user research, and optimize the content ecosystem.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Requirements:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor's degree or above, with the ability to use English as a working language;</li><li class="leading-relaxed">Experience in overseas content creator operations and building overseas content ecosystems is preferred.</li><li class="leading-relaxed">Deep understanding and insights into content formats and creation ecosystems such as short/long videos and live streaming, strong content comprehension, and user empathy, with the ability to drive business growth from a user-centric perspective.</li><li class="leading-relaxed">Platform-oriented mindset, with experience in user, creator, and content operations, skilled in retrospectives, and result-and data-driven approach.</li><li class="leading-relaxed">Strong sense of ownership, excellent project leadership skills, capable of handling multitasking, and independently solve problems with self-driven motivation.</li></ul>

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Transformation Church US is a dynamic, faith-driven organization committed to serving people with excellence and integrity. We are seeking a Remote Customer Service Representative to join our growing team. In this role, you will serve as the first point of contact for members, partners, and community stakeholders, providing exceptional support and ensuring every interaction reflects our values. This remote position offers flexibility to work from anywhere in the United States, contributing to a mission-driven team making a meaningful impact.

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About Transformation Church USTransformation Church US is a dynamic and faith-driven organization committed to serving people with excellence, compassion, and integrity. While we are rooted in our mission to represent Christ through transformation in lives, families, and communities, we also operate with the professionalism and innovation of a modern organization.Our vision is to create an environment where people feel valued, supported, and connected. We believe that every interaction is an opportunity to reflect care, professionalism, and purpose. As part of our team, you will not only provide outstanding service but also play a key role in furthering our mission to transform lives.Role OverviewWe are seeking a Remote Customer Service Representative to join our growing team. In this role, you will serve as the first point of contact for members, partners, and community stakeholders. You will provide exceptional support, respond to inquiries, and ensure that every interaction reflects the values and standards of Transformation Church US.This is a remote role, offering flexibility to work from anywhere in the United States while being part of a mission-driven team making a meaningful impact.Key Responsibilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Respond promptly and professionally to inquiries via phone, email, and online platforms.</li><li class="leading-relaxed">Provide friendly, clear, and solution-focused support to members and community partners.</li><li class="leading-relaxed">Accurately maintain records of interactions in our systems to ensure smooth communication and follow-up.</li><li class="leading-relaxed">Assist with onboarding new members and partners, including documentation and account setup.</li><li class="leading-relaxed">Support scheduling, follow-ups, and coordination with internal teams.</li><li class="leading-relaxed">Escalate and resolve concerns effectively in collaboration with leadership and support teams.</li><li class="leading-relaxed">Share feedback and suggestions to help improve service delivery and member satisfaction.</li></ul>Requirements & Qualifications<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1–2 years of customer service, support, or receptionist experience (remote experience preferred).</li><li class="leading-relaxed">Strong communication skills — both verbal and written.</li><li class="leading-relaxed">Highly organized with the ability to multitask and prioritize effectively.</li><li class="leading-relaxed">Proficiency with Microsoft Office Suite and familiarity with CRM or database platforms.</li><li class="leading-relaxed">Comfortable using remote collaboration tools such as Zoom, Microsoft Teams, or Slack.</li><li class="leading-relaxed">Self-starter who can work independently with minimal supervision.</li><li class="leading-relaxed">A high level of professionalism, confidentiality, and commitment to service.</li><li class="leading-relaxed">Alignment with the mission and values of Transformation Church US.</li></ul>What We Offer<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">100% Remote Work Environment – work from anywhere in the U.S.</li><li class="leading-relaxed">Professional development, mentorship, and growth opportunities.</li><li class="leading-relaxed">Supportive, collaborative, and mission-driven team culture.</li><li class="leading-relaxed">Competitive pay and performance-based incentives.</li><li class="leading-relaxed">Exposure to modern customer support systems and community engagement processes.</li></ul>Benefits<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">401(k) retirement plan</li><li class="leading-relaxed">Health, dental, and vision insurance</li><li class="leading-relaxed">Paid time off and flexible scheduling</li><li class="leading-relaxed">Tuition assistance</li><li class="leading-relaxed">Work-from-home opportunity</li><li class="leading-relaxed">Ongoing training and mentorship</li><li class="leading-relaxed">Bonus and performance incentives</li></ul>Schedule<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Monday to Friday</li><li class="leading-relaxed">Full-time and part-time options available</li><li class="leading-relaxed">No weekends required unless scheduled</li></ul>

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