MBA Intern, Product Strategy & Operations

4 Months ago • 3-5 Years • Product

Job Summary

Job Description

As an MBA Intern in Product Strategy & Operations at Character.AI, you'll lead strategic projects impacting company direction. Responsibilities include analyzing the competitive landscape to identify growth opportunities, conducting market research for international expansion (focusing on localization, user behavior, and market positioning), supporting go-to-market planning for new features, and presenting findings and recommendations to senior leaders. This 10-week summer internship requires strong analytical, problem-solving, and communication skills, along with a passion for emerging technology and product strategy. You'll work alongside senior leaders across various departments, shaping the future of a fast-growing AI company.
Must have:
  • Currently enrolled in MBA program
  • 3-5+ years experience in consulting/finance/product strategy
  • Strong analytical and communication skills
  • Lead strategic projects & present findings
  • Conduct market research and competitive analysis

Job Details

MBA Intern, Product Strategy & Operations

About this job

Location: San Francisco Bay Area (SF Office Only)

Duration: 10 weeks (Summer Internship)

Team: Character.AI Product Strategy & Operations

Application Deadline: April 21, 2025

Applications + 1-page memo (see below) must be received by April 21st to be considered.

Character.AI’s Product Strategy & Operations team drives high-impact initiatives at the intersection of product, marketing, and business growth. As an MBA Intern, you’ll take on strategic projects that sharpen company direction, uncover key insights, and align cross-functional teams around what matters most.

This is a rare opportunity to work alongside senior leaders across product, engineering, marketing, and business operations — and help shape the future of a fast-growing AI company. We’re looking for someone who brings sharp thinking, analytical horsepower, and a collaborative mindset.

What you’ll do

  • Lead a strategic project focused on uncovering growth opportunities through deep analysis of the competitive landscape and market dynamics

  • Conduct market research and competitive analysis to inform international expansion strategy—focusing on localization needs, user behavior, and positioning in high-potential non-US markets

  • Support go-to-market planning for upcoming feature launches by mapping out timelines, target segments, and messaging opportunities across owned channels

  • Present findings and strategic recommendations to product leaders and/or the executive team

What we’re looking for

  • Currently enrolled in an MBA program (required)

  • 3–5+ years of experience in consulting, finance, product/marketing/business strategy and operations, or similar at a leading startup, tech/media company, or consulting firm

  • Comfort navigating ambiguity and a fast-paced environment

  • Strong analytical, problem-solving, and communication skills

  • A passion for emerging technology and product strategy

What we’d like to know from you

(Required at time of Application submittal)

In a one-page memo, please answer the following:

What do you believe is the most compelling international growth opportunity for Character.AI, and why?

Your response should consider product strategy, go-to-market approach, and key business drivers. Feel free to include any other factors — cultural, competitive, regulatory, or otherwise — that you believe are critical to unlocking growth outside the United States.

About Character.AI

Character.AI empowers people to connect, learn and tell stories through interactive entertainment. Over 20 million people visit Character.AI every month, using our technology to supercharge their creativity and imagination. Our platform lets users engage with tens of millions of characters, enjoy unlimited conversations, and embark on infinite adventures.


In just two years, we achieved unicorn status and were honored as Google Play's AI App of the Year—a testament to our innovative technology and visionary approach.


Join us and be a part of establishing this new entertainment paradigm while shaping the future of Consumer AI!

At Character, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.

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About The Company

Character is one of the world's leading personal AI platforms. Founded in 2021 by AI pioneers Noam Shazeer and Daniel De Freitas, Character is a full-stack AI company with a globally scaled direct-to-consumer platform. 

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