Staff Data Scientist, Trust & Safety

Character.AI is building the future of open-ended interactions between people and intelligent agents. We are seeking a talented and creative Data Scientist to join our team and play a pivotal role in shaping the user experience of our AI entertainment products. You will collaborate closely with Product cross-functional teams to design innovative, user-centered solutions. The ideal candidate will have a deep understanding of safety metrics and online harms derived from user-centric data, and a passion for pushing the boundaries of what's possible with AI. You will support our Safety team across product areas, focusing on our two-side ecosystem of Creators and Users.

Must Have

• Have 7+ years of experience at data science leadership at chat, social media, or UGC product companies
• Have 2+ years of experience as a data scientist supporting the trust & safety function
• Have a strong intuition for choosing the right questions to ask and quickly driving to key insights
• Excel at turning findings into actionable next steps and working with engineering to execute
• Enjoy leaning into high velocity experimentation
• Are capable of standing up Character.AI's data science efforts, including the tools and systems that you will need to work effectively as we scale

Good to Have

• Ecosystems data science or B2C/C2C marketplace experience

Perks & Benefits

• Top-notch health coverage for you & your family, with majority of the premium covered
• We invest in your future with a generous 401(K) contribution
• New parents, we've got you covered with incredible paid leave -up to 20 weeks
• 4 weeks of PTO to explore, unwind & come back recharged
• Daily in-office catering plus a monthly Doordash stipend to help keep you fueled no matter where you are
• Monthly wellness stipend to support you in your health journey

About the Role:

Character.AI is building the future of open-ended interactions between people and intelligent agents. This requires rethinking design, user interfaces, and interactions from first principles.

We are seeking a talented and creative Data Scientist to join our team and play a pivotal role in shaping the user experience of our AI entertainment products. As a Data Scientist, you will collaborate closely with Product cross-functional teams to design innovative, user-centered solutions that delight and inspire our customers. The ideal candidate will have a deep understanding of safety metrics and online harms derived from user-centric data, a strong portfolio showcasing their craft, and a passion for pushing the boundaries of what's possible with AI.

What you’ll do:

We are seeking a highly skilled and experienced Data Scientist with a strong background in trust & safety in consumer products to help scale Character.AI into its next era. You will work to support our Safety team across a number of product areas, with a major focus on our two-side ecosystem of Creators and Users that together create the Characters and experiences that power the platform.

Qualifications:

• Have 7+ years of experience at data science leadership at chat, social media, or UGC product companies
• Have 2+ years of experience as a data scientist supporting the trust & safety function
• Have a strong intuition for choosing the right questions to ask and quickly driving to key insights
• Excel at turning findings into actionable next steps and working with engineering to execute
• Enjoy leaning into high velocity experimentation
• Are capable of standing up Character.AI's data science efforts, including the tools and systems that you will need to work effectively as we scale

You will be a good fit if you have:

• Ecosystems data science or B2C/C2C marketplace experience