Account Executive, Enterprise Sales (Digital AE) - Financial Public Region

6 Minutes ago • 5 Years + • Account Management

Job Summary

Job Description

This role is for an Account Executive in Enterprise Sales, specifically a Digital AE within the Financial Public Region team in Japan. The individual will be responsible for driving strategic, enterprise-wide sales initiatives for Marketing Cloud, Data Cloud, and Commerce Cloud solutions to large companies in Japan. Key responsibilities include retaining and growing assigned accounts, understanding client strategies, developing business reviews, and identifying opportunities for incremental investments in Salesforce products and services.
Must have:
  • Retain, grow and develop assigned accounts through daily interaction with clients
  • Understand the organizational structure, business model, online marketing strategy of assigned clients
  • Understand and document use of Marketing Cloud application and services
  • Develop and present quarterly business reviews with premier clients
  • Leverage Marketing Cloud product and services to improve relevancy of email and channel programs
  • Maintain renewal calendar and track renewal pipeline
  • Develop call and face-to-face meeting cycles for existing accounts
  • Identify client's marketing and communication gaps/opportunities
  • Propose, scope, price and sell incremental product and services solutions
  • Negotiate and build product and service orders, contract addendums and renewals
  • Gain and quantify business impact of ExactTarget solution for client
  • Maintain weekly or bi-weekly status reports and conference calls for premier clients
  • Minimum 5 years' experience in working with enterprise software solutions
  • Understanding of a Sales environment with experience in meeting quarterly and/or annual targets
  • Ability to negotiate commercial contracts and maintain competitive pricing
  • Thorough knowledge of MS Office software
  • Fluency in oral and written communications in Japanese
Good to have:
  • Worked at a strategic level in account or relationship management with large global customers
  • Exceptional presentation and communication skills with experience of engaging with 'C' level executives
  • Ability and proven experience with critical thinking and complex decision making
Perks:
  • Benefits and resources to support work-life balance
  • AI agents to accelerate impact
  • Opportunities for career growth
  • Empowerment to be a Trailblazer

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

  • This is a dedicated sales representative for Marketing Cloud, Data Cloud, and Commerce Cloud in the Enterprise Sales Public Financial Region team.

Please contact the recruiter in charge for more details on job duties.

The Salesforce Digital AE is a leading global provider of cross-channel digital marketing solutions that empower organizations of all sizes to connect with their customers through email, mobile, social media, Web and marketing automation. We're driven by a deep understanding of marketers' needs-because we're marketers too. No other digital marketing company invests in product innovation the way we do, giving our clients access to truly innovative technology. Joining forces with salesforce.com, pioneers in cloud computing, we offer an even more outstanding experience to our customers and employees.

Role Description:

You will be responsible for driving strategic, enterprise-wide sales initiatives into a territory consisting of calling on the largest companies in Japan. Your accounts will be a blend of clients with addition revenue opportunities and prospects. You must be able to forecast sales activity and revenue achievement while creating satisfied and referenceable customers. Very competitive comp plan with tremendous upside earnings potential.

Your Impact:

  • Retain, grow and develop assigned accounts through daily interaction with clients; ensure renewal and growth of all accounts
  • Understand the organizational structure, business model, online marketing strategy of assigned clients
  • Understand and document use of Marketing Cloud application and services to support client's marketing & communication goals including communication audiences and metrics
  • Will be responsible for developing and presenting quarterly business reviews with premier clients
  • Leverage Marketing Cloud product and services to move the client up along the sophistication scale and improve relevancy of their email and channel programs including social and mobile
  • Maintain renewal calendar that includes information on subscription dates, subscription amount, active features and usage
  • Track and report on renewal pipeline at least 90 days in advance
  • Develop call and face-to-face meeting cycles for existing accounts to consult on usage, options and renewals
  • Identify client's marketing and communication gaps/ opportunities that can be solved via incremental investments in ExactTarget products and services
  • Propose, scope, price and sell incremental product and services solutions to assigned clients
  • Negotiate and build product and service orders, contract addendums and renewals, obtaining necessary signatures both internally and externally
  • Gain and quantify business impact of ExactTarget solution for client and identify clients to act as references
  • Maintain weekly or bi-weekly status reports and conference calls for premier clients

Basic Requirements:

  • Minimum 5 years' experience in working with enterprise software solutions
  • Understanding of a Sales environment with experience in meeting quarterly and/or annual targets
  • Ability to negotiate commercial contracts and maintain competitive pricing
  • Thorough knowledge of MS Office software including Project, Access, Visio, Excel, Word and PowerPoint
  • Fluency in oral and written communications in Japanese

Preferred Requirements:

  • Have worked at a strategic level in account or relationship management with large global customers
  • Exceptional presentation and communication skills with experience of engaging with 'C' level executives
  • Ability and proven experience with critical thinking and complex decision making

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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About The Company

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing wellanddoing good – you've come to the right place.

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