Account Executive - Nonprofit

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Are you passionate about social impact and excited by the opportunity to bring technology to organisations that make a real difference in people’s lives? We’re looking for a dynamic, outcomes-driven Account Executive to join our Salesforce Nonprofit team, focusing on some of the most impactful areas of our community— government-funded health organisations, aged care providers, disability services (NDIS), and program-based nonprofits.

You’ll be responsible for driving the adoption of Salesforce technology across new and existing nonprofit customers in Australia, with a particular emphasis on organisations delivering case management, community programs, and health-related services.The successful candidate will be an outcomes-oriented, highly collaborative Account Executive with a challenger mindset who can help us address a significant market opportunity. The role will be engaging with nonprofit leaders, understanding their unique challenges, and positioning Salesforce solutions to help customers drive positive impact in our communities.

We welcome candidates who bring industry expertise from healthcare, aged care, disability services, or public health systems such as the NHS, and who are passionate about using technology to improve lives and outcomes.

Key Responsibilities

Sector-Focused Engagement

• Engage deeply with nonprofit and government-funded organisations delivering aged care, health programs, and disability services, including NDIS providers.

• Develop a strong understanding of the program delivery and case management landscape and align Salesforce solutions to sector needs.

• Stay abreast of industry regulations and technological advancements that may impact nonprofit organisations.
   

Business Development & Pipeline Growth

• Identify, qualify, and develop new business opportunities across both install base and whitespace accounts.

• Build relationships with C-level and program leaders across nonprofit and quasi-government health organisations.

• Drive strategic account planning in partnership with internal teams to build a healthy and sustainable pipeline.

Solution-Oriented Selling

• Take a consultative approach to deeply understand customer needs—particularly around programs, outcomes reporting, funding requirements, case management, and compliance.

• Collaborate with Solution Engineers and other internal stakeholders to deliver tailored demos and workshops to key stakeholders.
   

End-to-End Sales Execution

• Own the full sales cycle from prospecting to close.

• Maintain accurate pipeline and forecasting.
   

Internal Collaboration & Thought Leadership

• Work cross-functionally with business development, solution engineering, marketing, and customer success teams.

• Stay informed of regulatory changes, funding programs, and sector trends (e.g. NDIS policy shifts, aged care reforms)

• Contribute to the growth and direction of Salesforce’s impact in the nonprofit sector.

Qualifications & Experience

• Proven success in SaaS sales, ideally in complex or consultative sales environments.

• Domain experience in health, aged care, disability services, or nonprofit program delivery highly regarded.

• Familiarity with NDIS, My Aged Care, or public health systems is a strong advantage.

• Strong track record of managing both existing customers and new business development.

• Excellent stakeholder engagement and communication skills.

• Strategic mindset with the ability to navigate complex sales cycles and multiple stakeholders.

• Deep empathy and passion for mission-driven work and community impact.

• Salesforce Trailhead Ranger status preferred.

Why Salesforce?

At Salesforce, we empower purpose-driven organisations to use our technology to change the world. You’ll work with passionate, collaborative teams and make a real difference by helping customers achieve better outcomes for the communities they serve.

Why join us?

• Work with organisations making a real difference in communities across the country.

• Be part of a purpose-driven, values-led team.

• Access a range of competitive benefits, including:

  • Paid volunteer time and donation matching

  • Health and wellness support

  • Parental and family benefits

  • Career development opportunities

We value diversity and inclusion and welcome applications from people of all backgrounds and experiences. If you require any accommodations during the recruitment process, please let us know.

 

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.