Account Manager
Job Summary
Job Description
Aledade is looking for an Account Manager to support its expansion in California. This role involves being the main contact for independent practices in value-based care (VBC) contracts, guiding their performance, driving engagement, and aligning initiatives to achieve shared revenue and quality objectives. The Account Manager will collaborate with health systems and internal Aledade teams to ensure clear, actionable priorities focused on improving patient care and practice success. Key responsibilities include managing relationships across financial performance, quality and clinical management, population health, and operational enhancements. The role requires utilizing data analytics to monitor performance, developing project plans, and sharing data with internal stakeholders. It also involves building relationships with physicians, providers, and healthcare executives to enhance financial and quality performance, presenting practice performance and financial overviews, and assisting with training staff and providers on processes and technologies.
Must have:
- Graduate from an accredited college or university in nursing, social work, health technology, or information technology-related programs.
- Resident of California.
- 5 years of experience with executive level communication (written and verbal).
- Demonstrated knowledge of value based care contracts.
- Minimum 6-8 years of experience with practice management, project management, account management, analytical problem solving, and strategic insight.
- Ability to travel between 50-75% of the time.
Good to have:
- Excellent organizational and project management skills.
- Team-building skills.
- Familiarity with process mapping and work-flow analysis tools.
- Excellent computer skills and willingness to learn additional software applications.
Perks:
- Flexible work schedules
- Remote work availability
- Health, dental, and vision insurance paid up to 80% for employees and dependents
- Robust time-off plan (21 days of PTO in the first year)
- Two paid volunteer days
- 11 paid holidays
- 12 weeks paid parental leave
- Six weeks paid sabbatical after six years of service
- Educational Assistant Program
- Clinical Employee Reimbursement Program
- 401(k) with up to 4% match
- Stock options
5 skills required
Job Details
Aledade is seeking an Account Manager to support our growing presence in the California market. In this role, you will be the primary partner for independent practices participating in value-based care (VBC) contracts, guiding performance, driving engagement, and aligning initiatives to meet shared revenue and quality goals. You will work across both health systems and Aledade’s internal teams to ensure priorities are clear, actionable, and focused on delivering real results in patient care and practice success.
Candidates must be based in or around San Diego, California to be considered.
Primary Duties:
- Represent the Aledade/Practice relationship across various domains, including financial performance and outlook, quality management, clinical management, population health, care management training, HEDIS and STARs performance, and operational enhancements. Utilize data analytics tools to monitor and communicate practices performances against key objectives, strategic plans. Develop project plans to ensure key objectives are achieved. Responsible for sharing applicable data with stakeholders within Aledade to ensure proper departments have information they need.
- Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.
- Provides and presents practice performance, financial overviews and economic impact related to performance and contract terms at the practice level to external executives and relevant practice stakeholders, clinical and executive. Provide contract goals and current performance at the organizational, site and/or provider levels to ensure aligned understanding of VBC contracts goals and objectives. Communicate outcomes oriented overviews of performance initiatives to convey organizational impact.
- Work to assist in training office staff and physicians & providers ( in coordination with Aledade's Value Based Care Curriculum") on processes and technologies. Provide continual assessment of practice’s and staff’s training.
Minimum Qualifications:
- Graduate of an accredited college or university in nursing, social work, health technology or information technology-related programs.
- Resident of California
- 8 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting.
- 5 years of experience with executive level communication - written and verbal
- Demonstrated knowledge of value based care contracts across all patient types
- Minimum 6-8 years of experience with relevant competencies including practice management, project management, account management, analytical problem solving, and strategic insight using healthcare analytical skills.
Preferred Key Skills and Abilities:
- Excellent organizational and project management skills, and team-building skills
- Familiarity with process mapping and work-flow analysis tools
- Excellent computer skills and willingness to learn additional software applications
Physical Requirements:
- Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
- Ability to travel between 50-75% of the time to support practices onsite
$90,000 - $100,000 a year
Salary Range: $90,000-$100,000 base + bonus + equity
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience.
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
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