Account Manager - Traditional Media

2 Months ago • All levels • Account Management

Job Summary

Job Description

This Account Manager role involves managing a team and providing direct support to delivery teams and their clients. The responsibilities include overseeing the client lifecycle, from onboarding to offboarding, along with campaign coordination, budget maintenance, reporting, and audits. Key duties encompass managing campaign timelines, ensuring accurate material distribution, and maintaining relationships across media operations and key partners. The role also involves continuous process improvement, supporting operational activities like campaign setup and optimization, and handling client and internal billing. Performance reporting, data consolidation, and resolving invoice discrepancies are also key parts of the job.
Must have:
  • Manage campaign timelines and ensure accurate material distribution
  • Maintain relationships across media operations and key partners
  • Support operational activities such as campaign setup and optimization
  • Handle client and internal billing

Job Details

The purpose of this role is to manage a team and provide direct support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit.

Job Description:

Key responsibilities:
Manages campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality
Engages and maintains relationships across Media Operations and key partners across all Media brands
Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses
Supports brand partners through execution of operational activities involved in campaign delivery – campaign setup, traffic and launch and optimisation
Supports client and internal billing by approving client and intercompany invoices
Reconciles media delivered with supplier and resolves mismatched supplier invoices and discrepancies within the designated timeframe
Creates client performance reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in our media systems)
Provides additional operational support as needed

Location:

DGS India - Chennai - Anna Nagar Tyche Towers

Brand:

Paragon

Time Type:

Full time

Contract Type:

Permanent

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