Account Representative

About Us

At Property Soar, we are dedicated to elevating the real estate experience through innovation, leadership, and unwavering commitment to excellence. Based in Charlotte, NC, our company focuses on providing strategic real estate solutions, empowering communities, and developing top-tier professionals. We believe that strong leadership is the cornerstone of growth, and we are proud to cultivate an environment where emerging leaders thrive.

Job Description

We are seeking a results-driven Account Representative to join our growing team in Charlotte, NC. This role is ideal for a motivated professional who enjoys client interaction, strategic problem-solving, and managing a portfolio of accounts. The successful candidate will play a key role in maintaining customer satisfaction and expanding client relationships.

Responsibilities

• Manage and develop relationships with existing clients and identify new opportunities

• Serve as the main point of contact for assigned accounts

• Understand client needs and provide tailored property solutions

• Collaborate with internal departments to ensure customer expectations are met

• Track and report account performance and client feedback

• Identify upsell and cross-sell opportunities

• Maintain accurate records using internal systems and reporting tools

• Resolve client issues in a timely and professional manner

Qualifications

• Bachelor’s degree in Business, Marketing, or related field (or equivalent experience)

• 2+ years of experience in account management, sales, or customer relations

• Strong communication and interpersonal skills

• Ability to multitask, prioritize, and manage time effectively

• Detail-oriented with strong organizational skills

• Proficiency in Microsoft Office Suite and CRM systems

• Experience in the real estate or property management industry is a plus

Benefits

• Competitive salary of $60,000 - $66,000 per year

• Career growth and advancement opportunities

• Ongoing training and development programs

• Health, dental, and vision insurance

• Paid time off and holidays

• Supportive and collaborative work environment