Accounts Receivable Analyst (Business-to-Business Collections)

1 Month ago • 3 Years +

Job Summary

Job Description

The Accounts Receivable Analyst will be responsible for communicating with clients to resolve payment issues, monitor accounts, and investigate historical data. They will also update account records in NetSuite and collaborate with Billing and Sales teams. This role requires a minimum of 3 years of B2B collections experience in a multinational company. The ideal candidate will be organized, detail-oriented, and possess strong communication and MS Office skills. They must be fluent in English.
Must have:
  • 3+ years of B2B collections experience.
  • Bachelor's degree graduate.
  • Excellent communication skills.
  • Strong MS Office skills (especially Excel).
Good to have:
  • NetSuite experience
  • SalesForce experience

Job Details

Let’s be #BrilliantTogether

Overview

ISS STOXX is growing! We seek an Accounts Receivable/ Collections Analyst to contribute to our expanding success, a self-motivated professional to assist with global collections. This position will work within a dedicated collections team as part of the ISS STOXX Sales Operations organization.

Responsibilities

  • Communicate with clients to ensure prompt resolution of client payment or contractual issues including refunds, and unapplied cash receipts.

  • Monitor accounts and investigate historical data to support client communication.

  • Update account status records and collections efforts in NetSuite.

  • Partner with Billing Team and Sales Teams on client issues.

  • Uploading of invoices on client payment portals.

  • Collection on global entities

Qualifications

  • Bachelor’s degree graduate (Preferably any Finance/ Accounting related course).

  • Minimum of 3 years’ B2B experience (Business to Business) in Collections from a multinational company/ global organization is required.

  • Excellent communication skills, outgoing and confident. Fluency in English is essential.

  • Extremely organized, detail oriented and hard working- with a roll up your sleeves attitude.

  • Strong MS Office (especially in Excel) skills required.

  • NetSuite and SalesForce experience a plus.

  • Amenable to work in a midshift schedule (3pm- 12mn, Manila Time) at Makati city in a hybrid working arrangement (at least 3 days' work onsite per week).

#LI-NS1

#ASSOCIATE

#Finance

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

 

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

 

Let’s empower, collaborate, and inspire.

 

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. 

Visit our website: https://www.issgovernance.com       

View additional open roles: https://www.issgovernance.com/join-the-iss-team/      

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”).  All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. 

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About The Company

ISS STOXX GmbH, through its group companies, is a leading provider of comprehensive and data-centric research and technology solutions that help capital market participants identify investment opportunities, detect qualitative and quantitative portfolio company risks, and meet evolving regulatory requirements. With roots dating back to 1985, we today deliver world-class benchmark and custom indices across asset classes and geographies and serve as a premier source of independent corporate governance, sustainability, cyber risk, and fund intelligence research, data, and related offerings. Our products and services give clients the scale and leverage they need to grow their business more effectively and efficiently.

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