Accounts Receivable Specialist

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is seeking an Accounts Receivable Specialist to join our Finance team. In this role, you’ll play a critical part in managing our receivables process and supporting business operations. Your work will directly impact cash flow and financial accuracy, enabling WHOOP to make data-informed decisions and scale our business operations effectively.

*This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.*

RESPONSIBILITIES:

• Partner with sales and operations teams to process invoices for B2B, wholesale, and retail customers in a timely and accurate manner
• Manage collections, monitor outstanding receivables, and maintain effective communication with customers regarding payment status
• Support internal and external audit processes by preparing documentation and reconciliations
• Perform daily cash receipt processing and timely account reconciliations
• Continuously evaluate AR policies and recommend process improvements to enhance accuracy and efficiency

QUALIFICATIONS:

• Associate’s degree in accounting or a related field; bachelor’s degree preferred
• Strong attention to detail with a commitment to delivering accurate work under tight deadlines
• Proficiency in Microsoft Excel and ability to analyze large sets of data
• Excellent verbal and written communication skills, with the ability to collaborate cross-functionally
• Experience with accounts receivable processes and systems; NetSuite experience is a plus
• Prior experience in government billing is a plus
• Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions

*Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.*

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.